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TTK Prestige Complaints & Reviews

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Updated: Jul 20, 2024
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TTK Prestige reviews & complaints page 22

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B
bala 617
from Hyderabad, Telangana
Jun 16, 2017
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Electric cooker model prwo-0.6-2 on - product failure in one day

Address: 560076
Website: poor attitude shown by the outlet, product reloiability

I have purchased electric cooker model prwo-0.6-2 on 14/06/2017 from murali marketing smart kitchen outlet at btm 2nd stage. We start using from 15/06/2017. It worked well on first day, when we put on use on 16/06/2017 it did not work - cooker is not shifting to cooking mode. Since we stay very close to outlet we have taken to the shop and explained the problem, they have also observed the problem. We get answer - we send this to service...
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vipindas123
from Thiruvananthapuram, Kerala
Jun 4, 2017
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Very bad service

Address: Thiruvananthapuram, Kerala, 695001

I have purchase prestige 3 burner hob top we purchased on 4 years before last one months back.We booked complaint servicing the technician will come an check he told that to not able find the complaint. Then he told that to take machine take to service center then they told that no spare available we are waiting for one months then refitted complaints back to home now we are facing some problem with its burner. Flame of burner in reducted....
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Deba123shis
from Kolkata, West Bengal
Jun 2, 2017
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ISI mark not found in Glass top oven

Address: Kolkata, West Bengal, 700047

I have purchased a gas oven from snapdeal of ttk prestige brand. The purchase has been done on september 2016. But from jan 2017 i am following up with both of them snapdeal as well as prestige but all my time gone in vain. Prestige has visited my place taken a xerox copy of the bill also given me false promises too but at the last its june 2nd 2017 they are saying a no they cant refund.

Harassed a lot also. Contacted dgm of...
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ashusonu85
from Rania, Haryana
May 31, 2017
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Kitchen hood problem,spares not available

Address: Kota, Rajasthan, 324005

I have purchased kitchen hood DKH 600CS on dt 03/03/2012 at delhi, presently iam at koat (rajasthan).one month ago its blower was damaged, hood not working now.i have complaint to urs customer care, they reply me/visited at home but after telephonic descussion, they told me that urs hood model is out of date, and spares are not avilable.why only five years old things a spares are not avilable.prestige is well known company its reputation...
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P
Paresh Jogalekar
May 8, 2017
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Worst prestige product gas stove

Website: www.prestigesmartkitchen.com/cook-tops-and-chimneys/gas-stoves-lpg

I recently purchased prestige 3 burner gas stove and within 5 days o[censored]sing the glass top exploded.
Luckily no one was in kitchen but sound was large and broken glass particles were spread all around.

I tried calling customer care but no response from them.

I am going to take legal action against this company for providing substandard quality products and which are danger to life....
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Ravi Soni
from Anand, Gujarat
Apr 21, 2017
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Prestige Gas Stove

Address: Ajmer, Rajasthan, 305801

I have purchased Prestige Gas Stove in december 2015. it came with two year on site warranty. Few months back I observed that gas is leaking from a burner while cooking and flame is coming out of the joint (where brass burner stands on the metal part of gas stove). I immediately submitted complain in this regards to Prestige Customer Care in Ajmer. After 10 - 15 days of filing the complaint, I got the call from the representative asking me...
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Puppu
from Chennai, Tamil Nadu
Mar 30, 2017
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Rice sticking in bowl in new electric rice cooker

Address: Krishnagiri, Tamil Nadu

I bought the new electric rice cooker in Jan 2017. From day one, large amount of rice sticked in the bottom and side wall of bowl. Which cannot be used, very tough to remove while washing. We have been using other brand for the past 10 yrs, which there is no complaints. Seems the response from customer care also very bad. Getting feedback from service is very tough and they are giving advice how to cook.

I never seen this complaints...
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S
sahithi58
from Bengaluru, Karnataka
Mar 11, 2017
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Prestige pmc 2.0 multicooker received a faulty piece stopped working after a month

Address: Bangalore Urban, Karnataka, 560037
Website: www.ttkprestige.com

I purchased a prestige multicooker pmc 2.0 on jan21, 2017 through flipkart. It suddenly stopped working on mar 3, 2017. When i registered a complaint, they suggested me a service centre nearby (S. S enterprises mahadevpura, bengaluru). The service centre told me that the thermos is not working and as it is a new piece in market, i should wait for a week. I asked them who can it come to repair in one week, they told me that sometimes faulty...
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vincent pal j
from Puducherry, Puducherry
Mar 8, 2017
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Not properly working from the date of purchase.

Address: Chennai, Tamil Nadu
Website: www.ttkprestige.com

I have purchased PRESTIGE WET- GRINDER PWG 01 on 19 november 2016 from amazon shopping . from the date of purchase it is not working properly .we have called the customer service men many times, they are saying that they will come in 48 hrs but only coming after 5 days . The customer service is very poor . A service men named MANIKANDAN came 3 times, first bolt problem, second time he said belt problem and repaired the belt and third time...
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A
akashdetroja
from Rajkot, Gujarat
Mar 5, 2017
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Hobtop glass color deformed

Address: Ahmedabad, Gujarat, 380058
Website: www.ttkprestige.com/contact/online-customer-complaint

I have purchased this hoptop by paying 9k and after couple of months it's start to chang color of the glass... We have purchased it for it's look and now it looks very ugly. I have already complaint before 1.5 month ago (05 jan 2016) & still nothing is positive sign from prestige... I have complained more then 10 time.. But they do not give any response when it will be resolved.. So i just want to my money back.. It is more than enough time...
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S
saurovroy123
from Chennai, Tamil Nadu
Mar 4, 2017
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Poor customer service/after sales service

Address: 560100

This is regarding prestige cookware - omega deluxe granite. I had used the product with care for about 1.5 years and the non stick part started getting damaged. The warranty was 2 years. As instructed from shop, i had taken the faulty product to the lalbagh service centre for replacement. At lalbagh service center, i was told to pay rs 272 (25% of mrp) for the replacement although the product was under warranty. The product was used as per...
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S
Shalini1976
from Delhi, Delhi
Mar 1, 2017
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Hard anodised cooker

Address: New Delhi, Delhi, 110033

This is my complain number 11 days back delh2295547r and till now no action. Whenever i call to the customer care number they are asking for coming to service centre. I bought this cooker from my local market adarsh nagar 2 months back only and facing problem from day one. Why should i take faulty cooker and i want my cooker to be replaced or money back.
Shalini
[protected]...
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P
Parvathy N Kumar
from Bengaluru, Karnataka
Feb 24, 2017
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Prestige Gas stove Glass Broken

Address: Bangalore, Karnataka, 5750025
Website: Gas Stove Glass broken.

My Prestige Gas stove Gas suddenly broken due to normal cooking. I registered complaint in your customer care centre. However from the last 3 days I am waiting your technician . Registered complaint No.BANG2300376. But no result.

Kindly arrange your people to attend the complaint.. And also inform what will be the replacement of Glass gas stove to steel stove of 4 burner....
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Address: 500024

There is a problem with the whistle and voucher the whistle doesn't fits into the voucher the hole is extra ordinary big when compared to the voucher it's not being used due to risk of cooker getting burst as the air some time stuck inside or sometime comes out I kindly request you to place me a new one might the dealer fima trader duplicate piece....
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M
Muthulakshmi Sivasankaran
from Chennai, Tamil Nadu
Feb 21, 2017
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Worst customer service

Address: Chennai, Tamil Nadu, 600129

I have complained about my glass top stove during December month last year and have also registered an online complaint and made multiple calls to customer care and now I have 3 complaint registration number but no one has come to check the stove. Every time I call, I get the same answer of " we have escalated your issue and our service center will call you immediately", but after that nothing. I am fed up of calling them. Very bad customer...
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S
sriramvisa
from Irinjalakuda, Kerala
Feb 21, 2017
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Damaged products being sold in clearance sale

Address: 600028
Website: ttk prestige limited

On 20.2.2017 in clearance sale in sri aanandavalli kalyana mandapam in t nagar, ch-17.we purchased a rice cooker.when we took home and checked we found it not working.when we went to service center they say only damaged products are sold in clearance sale.ttk has good trademark but its shocking that they are cheating public in the name of clearance sale.every money should be valued even if its in clearance sale its not bought of free of cost.ttk...
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S
softrack
from Hyderabad, Telangana
Feb 7, 2017
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HYDE2257482 no one is responding

Address: Hyderabad, Andhra Pradesh, 500090

I have complained on 28th Jan. Complaint no HYDE2257482. Its been more than 10 days, No one has come for the service. But complaint has been updated saying 'no response from customer' though no body called me. I called ttk customer care 5-6 times. Still I did not get any call. This is the worst customer service. Please take action.

Thanks,
Balakrishna
[protected]...
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S
Shikha Ratthe
from Savantvadi, Maharashtra
Jan 14, 2017
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Prestige granite kadai non stick coating

Address: Pune, Maharashtra, 411056
Website: Prestige

Hi,
Very poor services provided by the brand.
1. Phone calls are not received by the customer care of the company.
2. Purchased granite non stick kadhai online, but after one time use coating started to come out. Went to authorized service center, but all they said was this issue is not covered under our warranty, saying it has happened because o[censored]sing scrub while washing the utensil. This is so not true. The small...
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Sandeep57181331
from Akbarpur, Uttar Pradesh
Jan 9, 2017
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Induction not working due to E6 Error

Address: Jhansi, Uttar Pradesh, 284001

Induction purchased on 7 th from Jhansi Canteen not working due to E6 error. Either get it changed or mend it through service.Number provided on net is not working.it works for 2-3 minutes after that error of E6 then stop working

Plz get it rectified before I go to Consumer Forum
Sandeep Srivastava
[protected] Jhansi
Mail Id.
sandeepkumar.[protected]@gmail. com...
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Balamurugan Seenivasan
from Bengaluru, Karnataka
Dec 29, 2016
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Wet grinder

Address: 560036

I was sold a defective grinder whose grinding stone became defective after using only couple of times. When complained, they didn't have spares and had to follow up for 4 to 5 months to get the spares. After few months now there is another major defect which we have been following many months. Now the warranty is expired. All this is due to the delay from ttk prestige's support and service. What are the options available for me to get justice....
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