[Resolved] TVS Tyres — horrible experience with tvs activa tyre

MS Multani

from Moga, Punjab

Jan 1, 2018

Address: Kapurthala, Punjab, 144601

Hello,

I am ms multani from kapurthala city, punjab

Six mounths back, i bought tvs tyre for my activa, i was told tyre comes with 5 years guarantee.

Last week my tyre was sawollen and scooter was un-drivable, today i visited my local tyre dealer "sethi tyres", he said i have to pay 50%, then i called your customer care:[protected], they gave me number of mr. Ashiwini kumar:
Then i talked to him and he talked to local dealer, and in end i still have to pay 30%, which is 300 /-.

My contact: tech. [protected]@gmail.com

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Jan 4, 2018

Complaint marked as Resolved

TVS Tyres customer support has been notified about the posted complaint.

Verified Support

Jan 02, 2018

TVS Tyres Customer Care's response Dear MS Multani,

We have received your complaint, to assist you better request you to share your contact number so that our customer support team can get in touch with you at the earliest.

Thank You,
Customer Care TVS Tyres

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Comments

MS Multani

from Moga, Punjab

Jan 2, 2018

Please feel free to contact me at: [protected], Mr. Ashiwini from TVS tyres already have my number.

TVS Tyres Customer Care's response, Jan 3, 2018

Verified Support

Thanks for sharing your contact number, our customer support team will get in touch with you at the earliest.

Thank You,
Customer Care TVS Tyres

TVS Tyres Customer Care's response, Jan 5, 2018

Verified Support

Dear Multani, We hope that you are satisfied with our response. If you need further support, please email us on customercare@tvstyres.com.

Thank You,
Customer Care TVS Tyres