| Address: 17/F/304, VASUNDHAR GHAZIABAD UP 201012 |
This complaint pertains to manufacturing defect in rear tire of TVS Radion Motor Cycle bearing registration number UP14DX6D47 and chassis number ND625HF18J1P11104 purchased by us from Dhamija Enterprises Ghaziabad on 19th January 2019
The rear tire of the above motorcycle is cracked from many places, so for that, to change the tyre as per your warrantee clause, we were make a request to dealer M/s. Dhamija Enterprises Ghaziabad, they diverted me to tyre dealer M/s. Chaudhary Tyres Ghaziabad, Where he is refusing verbally but not ready to give me in writing.
Now no one is ready to escalate my complaint to manufacturer M/s. TVS Tyres.
You are a reputed brand and hope that you will take necessary steps and, please replace the said tyre and attend to our complaint immediately.
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