LG / LCD 32 ” Model No.32LS3400 — cheating in scheme

Address:Varanasi, Uttar Pradesh

Sir,

I have purchased a LCD 32” Model No.32LS3400 on dt. 27/10/2012 From Kashika Enterprises, Mahmoorganj, Varanasi. I have shocked by the behaviour of dealer while he refused me to provide declared scheme (Airtel Settop box) with the LCD purchased after getting the payment on delivery of LCD. He also mention that scheme in my Payment Slip. When I enquire the dealer about non delivery of Airtel Set topbox with my LCD he said he will install yesterday through the company. But when I enquire second day he asked me to deposite Rs.690/- for Activation of Connection. I told him you have not inform me about the Activation Charge before purchase of LCD and you hav'nt deliver/install the Airtel Settopbox at my home yet how can I deposite the Activation Charge. Now he told me that he cannot deliver the Airtel Settop Box because I did not deposite the charges and "You can do what u can" I feel myself as cheated by the dealer. Pl do needful .
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LCD - 32 — Cheating with customer

I purchased LG latest LCD 32" with Bluetooth, USB and Motion free from EZONE, Chembur on 20-12-09, eventhough everybody was favouring Sony LCD.

The said LCD was fitted by LG representative on 23.12.09. At the time of fitting, he told me that LG company is not providing USB cable and he is providing USB extention cable which is required as after fitting on wall, it is difficult to use USB. He charged Rs. 250 from me for providing siad USB cable.

On sunday[protected] when I was reading LG LCD Instruction Manual, said cable is part of accessories on page 4.

The cable which was provided by LG representative was provided by LG but he had charged me wrongly. I contacted him / LG customer care centre/ EZONE on phone/ email, but I have not received satisfactory reply from any one of them.

In view of above, request to look into the matter in the interest of large customers.

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