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Union Bank of India Complaints & Reviews

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Updated: Oct 9, 2025
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G
Guddu verma 78
from Mumbai, Maharashtra
Sep 10, 2019
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Address: 303, anandpuri Kanpur nagar, 208014

I went to your kidwai nagar branch 19/08/2019 to get my account operated, but my account was not opened till 07/09/2019 and again after submitting the form asked for 09/09/2019 the account is not operational, on asking it was told the form has been lost by r k awasthi and other bank costumer asking r k awasthi ji always using mobile and not working proparly.
Union Bank of India customer support has been notified about the posted complaint.
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    Y
    Yogitakakarala
    from Hyderabad, Telangana
    Sep 10, 2019
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    Address: Chandigarh, Chandigarh, 160008

    I have taken loan from ubi in aug 2018 for home loan amount 13lac. As per the executive file taken on 15th july from my home, executive confirmed that no processing charges will b there and also you have to pay only 2500 cash to legal people only when visit the site. We have given the same and also committed the same will be booked in pradhan mantri awas yojana scheme.
    1. Processing fees:
    Legal people came on 1st aug 2018 and loan sanctioned confirmation we got on 5th aug, 2018. But bank gave cheque on 10th aug with charges of 8000 as processing fees. From the day one, i visiting the bank for these reversal as it is levied wrongly. But no action taken on the same.

    2. No ecs setup : i have given my icici bank account for ecs but no deduction made and my loan amount being compiled off and have to deposit by cash every month..in feb month bank officer asked to open new account with ubi to get the issue resolved as no setup done on icici account. Opened the account, still no ecs set up made on account.

    3: pradhan mantri yojana scheme:
    I have booked the home loan in pmay scheme. Despite many reminder and visits and thrice deposited the form, still not received the subsidy as bank not confirming on the same.

    Please request you to get the issue resolved for my home loan account as being 52 years aged it is very difficult for me to visit branch every month.

    Please find my details below:

    Name: neelam narula
    Bank: union bank of india sector 8 chandigarh
    Loan account:[protected]

    Mobile: [protected]
    Union Bank of India customer support has been notified about the posted complaint.
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      Ãlbert Toppo
      from Mohali, Punjab
      Sep 8, 2019
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      Address: Elnova pharma.nahan road,moginand, Kala b, Sirmaur, Himachal Pradesh, 12345

      Dear sir/madam
      Kindly inform the by atm 3000 withdrawal on dated 17july 2019 but i am not use atm card for above mentioned withdrawal transaction. I am already complaint to home branch and customer care but no any satisfactory response from your side. Debited amount not credited till date in my account. I request you plz take the matter seriously otherwise i am going to complain banking ombudsman.
      Transaction details mention in below:
      Transaction id[protected]
      Complaint ref no.[protected]
      Regards
      Albber toppo
      Mob. No [protected]
      Union Bank of India customer support has been notified about the posted complaint.
      I had paid 12rs to flip art and my has been deducted 10012rs
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        S
        SubramanianR
        from Mumbai, Maharashtra
        Sep 7, 2019
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        Address: For Communication ---- 75 C, 2nd Main Road, 3rd Cross Street, Gandhi Nagar, Adyar, Chennai - 600 020, 600020

        Sir,
        I had given the request to refund my money of
        Rs. 60, 000/- from digi purse wallet. I had started to give the request one year before and now a days its going on.

        I was loaded the amount of rs. 5000 each in 12 digipurse wallet accounts
        (12*5000 = 60000) by the month of january 2018.
        But still i can not use the amount and i was not able to take the amount
        Also. I tried so many times to conduct you and the union bank in
        Adyar, chennai but till now iam not getting the amount.

        My card no. Is[protected]Indus ind bank card, i was loaded the
        Digipurse wallet by this card only) and my mail id is : [protected]@publicmail.in & [protected]@gmail.com and pan number is aamps2910f

        As per banking staff conversation they are not able to transfer the wallet amount to credit card, hence, i requested them to refund the amount of rs. 60, 000/-
        To
        My icici savings account no.[protected]
        Ifsc code : icic0000054
        I instruct them to pay the amount to either the indus ind bank credit card no[protected] or to the icici bank savings account
        Stated as above...

        I already sent mail to digipurse and union bank of india, adyar on 12.01.2018 4.45pm and 22.02.2018 5.56pm and now last three months we are daily walking to union bank of india, adyar. But still now we are not getting proper response from you. They told that "we are not getting reply fro digipurse team"

        Some peoples from head office of mumbai told that on 30th of august we will refund the amount. But till now nothing happened. Iam very disappointed with your service.

        Kindly take the complaint and do the needful as soon as possible...

        Iam already given all the documents to them (Both digipurse and union bank, adyar) including aaadhar, pan and my transaction with digipurse...

        Regards,
        R subramanian
        Union Bank of India customer support has been notified about the posted complaint.
        Union bank ke branch me Meri problem koi solve nhi kr RHA h
        Sachida nand's reply, Aug 30, 2019
        Brach me koi bhi Meri problem ko nhi samaj RHA h
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          Y
          Yarreingam
          from Hosur, Tamil Nadu
          Sep 6, 2019
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          Myself, yarreingam ruivah, i ordered a product (West code men's beige boots worth rs. 1, 037) from amazon on 19 august, 2019. The product was defected so i returned on the same day. I claimed a refund to amazon so amazon send me a message for initiating refund that they have initiated it on 21 august, 2019 and that i should get the refund by 29 august, 2019, but i didn't get any message or refund from the bank till today. I called the amazon company and they gave the refund reference number for the refund transaction[protected]. I have called the bank customer service and amazon customer service, but there was no use, so amazon adviced me to file a dispute charge, saying that they have already initiated it and the refund should be done by the bank. So i am filing a dispute charge with the reference number[protected]. My details are given below:
          Amount: rs. 1, 037.
          Name: yarreingam ruivah.
          Mobile number: [protected].
          Account number:[protected].
          Ifc code: utbioukh348.
          I will be very grateful if you could please help me get my refund as soon as possible in my account. Thanking you.
          +1 photos
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            R
            RATHA T
            from Mumbai, Maharashtra
            Sep 6, 2019
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            Address: 75 c, 2nd Main Road, 3 rd Cross Street, Gandhi Nagar,Adyar, Chennai 600 020, 600020

            Ratha t
            12:38 pm (16 minutes ago)
            To bhumika. Tripathy, bhumika_tripathy, bhumika-tripathy

            Respected madam,

            You have told on 30.08.2019 that we have refund the amount on
            Friday (30.08.2019) itself... But till now the amount not
            Reflected in my savings account... We had tried to contact you
            From union bank of india, adyar. But you are not able to pick up
            The call also... So we are very disappointed. We are daily
            Disturbed the manager, union bank of india, adyar branch..

            So kindly give the payout today...

            — original message —
            Subject: regarding refundinf of digipurse wallet account balance
            From: [protected]@publicmail.in
            Date: wed, august 28, 2019 12:21 pm
            To: [protected]@unionbankofindia.com
            [protected]@unionbankofindia.com
            [protected]@unionbankofindia.com
            [protected]@unionbankofindia.com
            Parida. [protected]@gmail.com
            [protected]@unionbankindia.com
            Bhaskar. [protected]@unionbankofindia.com
            Sanjeev. [protected]@unionbankofindia.com
            [protected]@unionbankofindia.com


            Sir,
            I have the honour to request that please refund my money of
            Rs. 60, 000/- from digi purse wallet.
            I was loaded the amount of rs. 5000 each in 12 digipurse wallet accounts
            (12*5000 = 60000) by the month of january 2018.
            But still i can not use the amount and i was not able to take the amount
            Also. I tried so many times to conduct you and the union bank in
            Adyar, chennai but till now iam not getting the amount.

            My card no. Is[protected]Indus ind bank card, i was loaded the
            Digipurse wallet through this card only) and my
            Mail id is : [protected]@publicmail.in & [protected]@gmail.com
            And
            Pan number is aamps2910f

            As per our conversation you are not able to transfer the wallet amount to
            Credit card, hence, you are requested to refund the amount of rs. 60, 000/-
            To
            My icici savings account no.[protected]
            Ifsc code : icic0000054
            You can either pay the amount to the indus ind bank credit card no 414772
            [protected] or to the icici bank account
            Stated as above..

            Kindly reply, iam sending this mail not the first time, i already send
            Mail to digipurse on 12.01.2018 4.45pm and 22.02.2018 5.56pm.

            Kindly do the needful as soon as possible...

            I have sent my aadhaar id proof & pan card for your reference from the
            Mail id "ratha. [protected]@gmail.com"...

            Kindly reply me at "[protected]@publicmail.in"

            Regards,
            R subramanian
            Union Bank of India customer support has been notified about the posted complaint.
            I will new current account opening in dattawad branch in Dist-Kolhapur Maharasthra but in branch officer Mr.Kapil they said not possible to current account opening and I will not open ur account plz action sir this matter .

            [protected] Rajesh.
            Rajesh Dhupadale's reply, Aug 31, 2019
            Sorry rong mail sent
            Rajesh Dhupadale's reply, Aug 31, 2019
            No any problem and not any issue
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              M
              Meda Venkateswara Rao
              from Mumbai, Maharashtra
              Sep 5, 2019
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              My self M.VenkateswaraRao.i order a product, Red me note 4mobile battery by Worth Rs.498-00, from amezon on 13th july 2019.but my product was cancelled same day. I claimed for refund to amezon send me a message for intianting refund that they had intianted my refund 23rd August 2019.but i didn't get any message from my bank.that for any transactions for Rs.498-00.iam canselting bank officer by Union Bank. Thay said there is no transections.I called to amezon with this problem they advise to file charge disput.reference noe.[protected].so i want to do charge dispute file.my ammount is Rs.498-00 and name, M.Venkateswsrs Rao.plesse help me to credit my refund Rs.498.in my account.please file charge dispute, kindly help.
              I am enclosing here mail image which is received from amezon.
              +4 photos
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                K
                Kirtikumar Baloji
                from Bengaluru, Karnataka
                Sep 4, 2019
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                Address: kudchi tq. Raibag dist. Belgaum

                Sir,
                On 30th july i have transfered 20000rs from phonepe. Amount has deducted from my account but still amount not credited in receivers account. when i contacted the branch they are not ready to response to my complaint . I request you to please credit back my money in my account.The details are given below.
                Name. Kirtikumar p baloji
                Acc. No. [protected]
                Transaction id. P1907301355251540916780
                Utr no.[protected]
                +1 photos
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                  Keshav Kushwah
                  from Isagarh, Madhya Pradesh
                  Aug 29, 2019
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                  Address: ward no.14 infront of krishana talkies,Bhind, Bhind, Madhya Pradesh, 477001

                  सर जी,
                  मेरी पत्नी का निधन दिनांक 25.01.2017 हो गया था मैंने बैंक उनके नाम से प्रधानमंत्री जीवन ज्योति बीमा योजना कराया था और क्लेम के सारे पेपर बैंक में जमा करा दिए लेकिन आज दो साल हो गए बैंक में चक्कर लगाते क्लेम नहीं मिला तथा बिमा की क़िस्त अभी भी बैंक वाले काट रहे है मेरे दो बच्चे है बड़ा वाला ३ साल का और छोटा दो साल का बैंक वालो से क्लेम का पूछो तो वो कहते है पेपर पहुँचा दिए है लेकिन कोई संतोष जनक जवाब नहीं देता है अब आप ही कुछ करिये तो आपकी मुझ पर अति कृपा होगी I
                  मृत्यु प्रमाण पत्र संलग्न है
                  +1 photos
                  Union Bank of India customer support has been notified about the posted complaint.
                  I book my train ticket but bank response not working than my amount is debited than my ticket is not booked please refund my booking amount.
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                    S
                    Sayandan
                    from Delhi, Delhi
                    Aug 29, 2019
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                    Address: VILL.NARAYANPUR, Lakhimpur, Assam, 731223

                    I oredered a pair of sandal which i returned and got refund reference no. But till now my money is not transferred, i have called the bank customer care and they have taken my complaint and amazon customer service told to fill up charge dispute file.
                    My reference no is[protected]
                    So please take immediate concern about it and solve it.
                    Ifsc code:ubin0539112
                    Cust id:[protected]
                    +1 photos
                    Union Bank of India customer support has been notified about the posted complaint.
                    I book my train ticket but bank response not working than my amount is debited than my ticket is not booked please refund my booking amount.

                    refund not credited (charge dispute file) - Comment #3525901 - Image #0
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                      Purohit Prakash
                      from Rajkot, Gujarat
                      Aug 29, 2019
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                      Address: 302, Adinaath palace, paras-B, katargam darvaja, surat

                      Sir, i am bob bank custmer, i have transfer rs.20000/-, on[protected], by phon pay, to union bank of india account which account no.
                      6 [protected], dhanera branch, d-banaskantha, s-gujarat, name: uttambhai chhagan purohit, there is major issue that till date by bob account debited with rs.20000/- but union bank account credited with same ruppes, please find out what problem, give back my money, inform me by mo.[protected], or mail id. [protected]@gmail.com, hurry up sir, i much need money
                      Union Bank of India customer support has been notified about the posted complaint.
                      Aug 29, 2019
                      Updated by Purohit Prakash
                      In above statement i clerifiy that my bob. account debited but union bank of india not credited same amount, not received money in union bank,
                      If there is provision of blocking accounts then there must also be provision for unblocking the account on the Bank Holiday
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                        R
                        Rambriksh Rai
                        from Gonda, Uttar Pradesh
                        Aug 27, 2019
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                        ,
                        The bank manager
                        Union bank of india
                        Branch-chirkihit

                        From,
                        Rambriksh feku rau
                        Mobile number-[protected]
                        Date -27/08/19

                        Subject: application for name modify in bank account

                        Dear sir / madam,
                        I ram briksh feku rau have a savings account [[protected] ] with your bank. I have modified my name legally and wish to update the new name in your records linked with the aforementioned account. Please find the necessary details below:

                        Account number [protected]
                        Old name rambriksh feku rau
                        New name [rambriksh feku ray] reason for spell mistake. Please find enclosed herewith attached document foto copy.
                        Thanks
                        Faithfully yours
                        Rambriksh feku ray
                        Chirkihit, lalganj, azamgarh
                        Utter pradesh
                        Union Bank of India customer support has been notified about the posted complaint.
                        Hi,
                        I am Rana das, my refund has been processed successfully on 8/11/2019 from Amazon.in but my refunded amount not be creditd now.
                        1. Refund Reference Number is YKFI98M70000JYHI5I8N. &
                        2. Refund Reference Number is[protected].
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                          vishalsinha396
                          from Mumbai, Maharashtra
                          Aug 26, 2019
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                          Address: A-205, Ekveera plaza, Opp-guradian school, 421201

                          In the month of march i have paid a fee of 500 to jee main but the transaction was failed, but the amount was deducted from the acount. I have used my debit card to pay the fee. I have done this on 1 march at 8:27 pm. I also have done complaint to jee main authority but they said that they refund the money in 10 to 12 days. But after the period of 15 days i have checked my account balance there was no money credited
                          +1 photos
                          Union Bank of India customer support has been notified about the posted complaint.
                          If there is provision of blocking accounts then there must also be provision for unblocking the account on the Bank Holiday
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                            Rina S Rao
                            from Mumbai, Maharashtra
                            Aug 24, 2019
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                            Address: H20 Vrindavan colony, Bastar, Chhattisgarh, 494001

                            This is regarding bank timings in the second half. It's very unsatisfactory that the customer service is very poor. Regarding timing. First they keep bank closrd till 3 pm for lunch. Then immediately by 4: again the bank shutters shuts down saying that no service shall be attended. It's ok regarding withdrawl, by they can accept other requirements eg regarding enquiries of fds or recurring.
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                              Rabindranath Das
                              from Mumbai, Maharashtra
                              Aug 22, 2019
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                              Address: PRITILATA ROAD 559 SURYA NAGAR NO 1 RABINDRA SARANI DABGRAM SILIGURI 734006 WEST BENGAL

                              Cash amounting Rs.1500/- not dispensed from Ghora More ATM at 14:26 on 01/08/19 but amount debited from my A/C no-[protected]. I already have lodged a complaint vide no-[protected] dt. 02/08/19 but claim not settled.I gave input of Rs. 5000/- but cash dispensed only Rs.3500/-. Hence I did not receive Rs.1500/-. I lodged a complaint in Union Bank of India customer care after 24 hours.
                              Union Bank of India customer support has been notified about the posted complaint.
                              Dear Grievances Cell, UBI,
                              Greetings.
                              This pertains to our Savings Account No. [protected], at Viman Nagar, Pune 411 014, branch.
                              This morning, 19 Nov '20, at around 09:10 hours, we went to the UBI ATM, in Viman Nagar, Pune, to withdraw money.
                              After inserting the card, a withdrawal for Rs: 10, 000/- was made. The ATM appeared to behave very erratically, with the green light flashing repeatedly, but a message, "Collect cash" was visible on the screen.
                              No cash was dispensed!
                              We kept waiting, thinking that there could be a technical delay in dispensing cash, but nothing happened.
                              Assuming that all was ok & the amount would not have been debited from my account, I went to the second machine - next to the first machine - to try & withdraw money.
                              This time I tried to withdraw only Rs: 1, 000/-. Surprisingly, this second ATM machine too, behaved in the same erratic way, like the first machine - the same "Collect cash" message was flashed, but no money was dispensed. I waited for quite some time, thinking that a technical issue could be the cause of non-disbursement of cash & that the cash - Rs: 11, 000/- (a total of Rs: 10, 000/-, the first time from the first machine & then Rs: 1, 000/- from the second machine), would soon be dispensed.
                              Nothing happened.
                              Fearing the worst, I went to the UBI branch, Shop No. 11, Viman Prestige, Viman Nagar, to check my Account.
                              My Passbook showed a total amount of Rs:11, 000/-, debited from my account.
                              I was shocked!
                              Checked with the Bank official, who advised me to wait a while, as the amount at times does get 'reversed', but it is 8 pm now & nothing has happened.
                              As a soldier, who has "given" more, that "getting", I request that this issue be looked into & resolved at the earliest, as Rs: 11, 000/- is a large amount of money for a soldier. It is hard earned money.
                              I tried contacting the Customer Care No. o[censored]BI, too, but the numbers were just not accessible.
                              I am attaching the Pass Book page showing the debited amount.
                              Please do revert at your earliest, so that our faith in the system remains.
                              Regards.
                              Neha Brijkrishan & Lt Col Sunil Brijkrishan,
                              4, Konark Cottages, (Konark Happy Homes), Viman Nagar, Pune - 411 014.
                              Cell Nos. [protected]; [protected].
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                                Omkash
                                from Gurgaon, Haryana
                                Aug 20, 2019
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                                Address: New Delhi, Delhi, 110083

                                Dear Team,

                                I have issue related to payment refund .I pay on 14th of august amount had been deducted from my account but not credited from another account i raise complaint on Union bank customer care they are asking about wait for 45 days this is not possible for me kindly help to closure.

                                Complaint no-[protected]

                                Thanks and Regards,
                                Om Prakash
                                Union Bank of India customer support has been notified about the posted complaint.
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                                  Saranraj12345
                                  from Mumbai, Maharashtra
                                  Aug 19, 2019
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                                  Address: W/o soundarrajan No 172 road St periyakumatti Chidambaram 608501, 600001

                                  Have an account in union bank of india
                                  Union bank of india,
                                  Branch: chidambaram Cuddalore, chennai-608001
                                  Ifsc code: UBIN0562980
                                  I use union Bank of India (chidambaram) atm for debit the money suddenly light has gone and the transaction is not completed and 7500rs are deducted from my account and I have compliant in a bank -complaint number [protected]
                                  I inform the bank manager o[censored]BIN CHIDAMBARAM immediately and customer care also but still, i don't get my amount back. complaint number [protected]..pls help me
                                  Union Bank of India customer support has been notified about the posted complaint.
                                  [protected]
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                                    H
                                    Hussain Yasir
                                    from Delhi, Delhi
                                    Aug 19, 2019
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                                    Sir i have transferred 5000 rs in a wrong account by mistake
                                    UTR NO.[protected]

                                    Date of transfer 19/08/2019
                                    Time of tranfer 1:26pm

                                    My Union bank account No.[protected]
                                    NAME :Yasir Hussain
                                    IFSC : UBIN0560316

                                    Kindly help me to revert back amount of 5000 Rs.

                                    Thank you
                                    +1 photos
                                    Union Bank of India customer support has been notified about the posted complaint.
                                    Name --prince kumar sharma
                                    dob --25/01/1994
                                    a/c no --[protected]
                                    ifsc code --ubin0575437

                                    transection id --p1907222002574324016474

                                    utr number[protected]
                                    transection amount -- 1, 500 rupay only

                                    i am receiver

                                    chargeback transaction - Comment #3517043 - Image #0
                                    Semm's reply, Aug 20, 2019
                                    NAME --PRINCE KUMAR SHARMA
                                    DOB --25/01/1994
                                    A/C NO --754302010002254
                                    IFSC CODE --UBIN0575437

                                    TRANSECTION ID --P1907222002574324016474

                                    UTR NUMBER --920320396743
                                    TRANSECTION AMOUNT -- 1, 500 RUPAY ONLY
                                    TRANSECTION DATE -- 22/07/2019

                                    I AM RECEIVER
                                    BUT NOT RECEIVE MONEY IN MY ACCOUNT
                                    Gumthal
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                                      tejahuja12
                                      from Delhi, Delhi
                                      Aug 18, 2019
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                                      Address: Lane Number 6, 177, 122015

                                      Hi
                                      I have done a transaction on 8 august from phonepe time 8.30 pm transaction failed amount deducted from bank from bank side refund in 1 working days after 10 days i don't get any amount i have transaction number p1908082030430688065931 utr number:[protected] send to phonepe number [protected] rabish chandra vishwakarma i was talked to your coustmer care team but no resolution given from side
                                      Union Bank of India customer support has been notified about the posted complaint.
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                                        Pldwivedi
                                        Aug 14, 2019
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                                        Resolved

                                        Address: Mauganj, Rewa, Madhya Pradesh, 486331

                                        Respected sir,

                                        I have done a transaction using phone pay but transaction failed and amount rs 6000/-has been deducted from my account on 9 Aug 2019.till today the money is not refunded to my account.
                                        I have contacted the ubi branch mauganj, but no response is given by the branch manager.

                                        Utr is[protected] and transaction I'd is-P1908092244497288065010.

                                        Please solve this issue as soon as possible.

                                        pl dwivedi
                                        +1 photos
                                        Aug 19, 2019
                                        Complaint marked as Resolved 
                                        Finally I have got my refund after 8 days.thanks customer care team.
                                        Union Bank of India customer support has been notified about the posted complaint.
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