Honourable Sir,
We have a current account in your jeypore orissa branch in the name of SCCSL bearing no.[protected], having a monthly deposit base of above 70 lacks, the said account has been operating since long
we have been facing several problems on service aspect, such as not accepting the deposits ever after reaching the banking premises with in the business hours, I.e. shuttering down 10 minutes before the scheduled time of business i.e. 3.25 pm on saturdays if the link is not available then not accepting the deposits to evade the work burden and enjoy the half day saturday benefits, now the most serious concern is rejecting the cheques on being asked no proper reply is not received the respectable aged staff who supposed to be discharging the duties in absence of the branch manager, scolded me and made my mouth shut, further they are not catering the stock oof cheque books frequently we are submitting the cheque book request slips but instead of demand for 5 books we receiving a single one, despite of having 17 lacks balance in our account we are unable to pay our customers, who are very furious on us, on being asked about stock of cheque book leaves, they are asking kyc details which were submitted several time's especially at the time of issuance of multi city cheques and many time's, its not a proper reason for dishonor of cheques, and not catering the demand of our cheque book need. in the light of above kindly look into the matter, we have been suffer ring since long but not complaining now they are considering our this easy going and simple attitude as weakness, which is not beyond the limits and control o[censored]s, they are simply telling cock and bull stories, they have their own administrative policy if submit the cheques for today then they are not sending tom arrow, cheques received after 4 o clock for clearing are kenpt peniding according to their convenience, sir kindly consider our problem, thanking you yours very sincerely cordially, v.viswa kumar
Aug 14, 2020
Complaint marked as Resolved Union Bank of India customer support has been notified about the posted complaint.
