[Resolved]  Urban Company — AC repair not done and charged me more than Rs. 3300 for the same

Address:

BGF 01, Ground Floor, Vasundhara Grand, Sector 15, Atal Chowk, Vasundhara, Ghaziabad 201011

I got my AC repair done on 27th April however, the executive provided only a temporary solution and charged me 3300 for the same. i have already complained twice since then however no solution was provided. now they are saying we have escalated the issue to our senior team and they will get back to me within 24 hrs however its being more than 48hrs and noone has gotten back to me. infact i am getting a new time in every hour. this company has gone really bad with their service, they used to be good but now things have changed. they done care about their customers and their grievances at all. Chat system is worst, their executives sitting at chat are useless and have standard template of 'we have escalated and team will get back to you within 24hrs' when its already being more than 48hrs. they dont even check the issue.