[Resolved]  Urban Company — Wash Basin sink was broken while cleaning.-

Address: Perumbakkam - Chennai

On 22nd Mar 2022 morning Urban company team came for Bathroom cleaning. While cleaning they broke the wash basin. Now I need to replace it. It will cost around 3.5k. I have raised complaint immediately. The cleaning person also accepted his mistake and informed it to Urban company. But no one responded or called me back. I have followed up with app as well as email. Till now not even an apologies.

Solution expected:
Either replace it or else provide the cash for broken item.

Note: I am staying for rent, So Owner wants me to fix the same wash basin.
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Apr 25, 2022
Complaint marked as Resolved 
Urban Company customer support has been notified about the posted complaint.
Verified Support
Mar 24, 2022
Urban Company Customer Care's response
Hi Arun,
We would like to take a closer look at your concern. This has been forwarded to the concerned team. A representative will be in touch with you to discuss the issue and help resolve the issue at the earliest.
Regards, Team UrbanCompany
 
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