Submit a Complaint
Claimed

Vasai Cable Complaints & Reviews

www.vasaicable.com
1
Updated: Sep 30, 2023
Complaints 55
Resolved
3
Unresolved
52
Bad 😕 It seems that Vasai Cable has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to Vasai Cable

Having problems with Vasai Cable ?

File a complaint and get it resolved by Vasai Cable customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Internet Services
Vasai Cable

Recently resolved complaints

View all complaints
Resolved
Pathetic Service
Resolved
ISP providing less than half of advertised Internet speeds.
Resolved
Cheating with speed

Most useful reviews

5
service in nalasopara west
4
No connection
2
Pathetic Service

Vasai Cable reviews & complaints page 3

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
U
umaxpatel
Mar 31, 2020
Report
Copy

internet connection

Address: b 301 gwen queen chs vasai west, Thane, Maharashtra

Hi our connection on boardband is down from more then 2 weeeks.
my mom who is 78 years old living alone at B301 GWEN QUEEEN CHS, VASAI WEST.
ACC NAME DAISY MATHEW OR UMESH PATEL
MOBILE REGISTERED [protected].
my mom who is 78 years old living alone at B301 GWEN QUEEEN CHS, VASAI WEST.
ACC NAME DAISY MATHEW OR UMESH PATEL
MOBILE REGISTERED [protected].
UREGENT feedback would be apprciated.br...
Helpful
Found this helpful?
Write a comment
Report
Copy
L
Leena14
Mar 21, 2020
Report
Copy

internet connectivity is not available

Address: A-101,Gokul Vatika ,Krisha Township, Ambadi Road,Vasai (w), 401202

As per the message received with technical issue the internet connectivity is not available from 20 th march 2020 3:30pm onwards to till now 21st march 2020 2:00pm. After receiving message for issue resolved then also i am not able to access the internet as no internet connectivity.
Please check with the issue as soon as possible as we have to work from home....
Helpful
Found this helpful?
Write a comment
Report
Copy
C
Colin Sequeira
Mar 21, 2020
Report
Copy

poor internet service and customer care service provider

Address: 154, Golden Park Commercial Complex, Sai Nagar Thane Thane District Maharashtra India - 401202, Thane, Maharashtra, 401202

Very poor service provided. When asked why is their internet not working gthey gave an escuse that all are mostly working from home during this period of coronavirus and their servers couldn't take the load. After that they say it will first take about 2 hours to solve, later when i visited their office some head says that it will take about 5 hours and yet it has been offer 12 hours that they have not solved the issue....
Helpful
Found this helpful?
Write a comment
Report
Copy
A
amit199030
Mar 8, 2020
Report
Copy

poor internet speed

Address: C 302 Shri Laxman chs 100 ft road lane no 7 vasai west Palghar 401202, Thane, Maharashtra, 401202

My name is hiren panchal and contact number is [protected] have been facing poor internet speed since last 1 momths. Speed of net is very pathetic. Complaon twice but couldnt get any result. Also we have been facing many tine internet connection lapses. I work from home nad entire work is depend on wifi and we dont have broadband facilities in vasai....
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Sakina Sadriwala
from Rajkot, Gujarat
Apr 29, 2019
Report
Copy

non availability of star package channels

Address: Baton Manzil, bhoola modi ni sheri, 395004

We have already paid for an annual channel subscription to dth service independent cable. But now they are not showing any channels of star package. They have promised to refund the money of the above package which is still pending. We had expected many channels as promise by the company but now the number of channels being broadcast on their cable is less than what we paid for....
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Ajitha Yohannan
from Vasai-Virar, Maharashtra
Jul 30, 2017
Report
Copy

network

Dear sir,
Kindly extended my net service because my connection is not working properly (May 2nd to june 3rd) wii call and informed. Again that problem started on (June 5 th to june 16th). I will come there my router configuration done twice. June 19th onwards net is working. You can check my internet details ajitha _y my plan is 4mpbs 6+1 my due date for august 1st.
Thank you,...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
Sonalinj
from Vasai-Virar, Maharashtra
Jul 19, 2017
Report
Copy

customer care not supporting to resolve problem

Address: Thane, Maharashtra, 401201

I have called toll free customer care number to inquire regarding my package because i cannot able access my account with correct name password. Customer care told it's not our area call landline no. 3254333 i requested office may be closed. He said nothing kept phone.
Why then separate customer care not provided for vasai gaon area.
Kindly reply and take fast action over this complaint.
Thank you...
Helpful
Found this helpful?
Write a comment
Report
Copy
L
Lovel Santos
from Mumbai, Maharashtra
Jun 14, 2017
Report
Copy

Internet

Address: Thane, Maharashtra, 401202
Website: Internet provider in vasai

This is probably the worst customer service i have ever received. Its been 2 weeks now and my internet connection has not yet been shifted to the new residence. They provide reminders which are more of a tortoure 15 days prior to the expiry date of the net package, continuous calls and sms reminders, but the service they provide is a disgrace.

We can never get through their lines, and more then half the times the phone lines...
Helpful
Found this helpful?
2 Comments
Report
Copy
P
pearl123
from Vasai-Virar, Maharashtra
Apr 4, 2016
Report
Copy

Continuous reminder calls from a stupid lady from billing department for renewal of next months internet account.

Address: Thane, Maharashtra, 401202
Website: www.vasaicable.com

A lady from billing department of Vasai Cable Pvt. Ltd. calls continuously for giving reminder for the next month payment against the internet. She calls my mobile as well as residential no. everyday for the reminder. The reminder calls made by them (billing department, vasai cable pvt. ltd.) are approximately one week before the next months payment due. Apart from calling, they also send reminder smses to the customer. My complaint is against...
Helpful
Found this helpful?
Write a comment
Report
Copy
J
justni_lopes89
Jun 26, 2015
Report
Copy

No internet and No response from Customer care

Address: Thane, Maharashtra

Hi, One of worst Nightmare is talking to VCPL customer care. No response on the complaint. No action on the complaint. Subsequent follow ups yield no result . I have internet outage since last week and complaint after complaint is giving no result. I am complaining practically every day with no result whatsoever. This company is absolutely unprofessional, un-ethical company run by some local politicians. They care nothing about...
Helpful
Found this helpful?
2 Comments
Report
Copy
D
dj19997
from Vasai-Virar, Maharashtra
Mar 24, 2015
Report
Copy

slow net speed

Address: Thane, Maharashtra

im a user of your moonwalker plan aaccording to which im Supposed to get twice the speed at nighht as compared to the day but since last two months my speed has been very slow and I get the same speed during the night as day. My internet speed on the whole is also slow so plz kindly address tthe issue. My name is Dhananjay naik ....
Helpful
Found this helpful?
2 Comments
Report
Copy
Y
Yogesh R Agarwal
from Mumbai, Maharashtra
Oct 1, 2014
Resolved
Report
Copy
Resolved

Pathetic Service

Address: Thane, Maharashtra

I have been following up for renewal and they are insisting to come down personally to office and pay the renewal amount. In this digital world how can you expect a person to come to your branch for renewal payment. Yogesh Agarwal [protected]...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
U
Utsav Nanda
from Delhi, Delhi
Jan 9, 2014
Report
Copy

False terms and internet speed.

Address: Thane, Maharashtra

The above said companies lye to customers giving 10 mbps speed at night but i get below 1 mbps i.e 50 kbps download speed. This is due to lack of bandwidth and handling large amount of customer but without having proper bandwidth. I am suffering this from past 6 months. The company is not capable of giving 10% of its service for which i pay. This is not only with me but with total vasai east. This company is a thug. Looting money from their...
Helpful
Found this helpful?
Write a comment
Report
Copy
T
txtsd
from Vasai-Virar, Maharashtra
Sep 26, 2013
Resolved
Report
Copy
Resolved

ISP providing less than half of advertised Internet speeds.

Address: Thane, Maharashtra

I have been paying for a 5 megabits/second Internet plan for the past few months. About 3-4 months ago, my download speeds started getting limited to 2 megabits/second, and would never go higher than that. I called the representative who manages the Internet in my side of town and he told me that the company's router was faulty, and that they had ordered a new one, and the Internet speeds would be back to normal within 1-2 weeks. He...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
sav82
from Mumbai, Maharashtra
Sep 3, 2013
Resolved
Report
Copy
Resolved

Cheating with speed

I have been using their broadband service from years and every 2-3 months been facing lots of problems. I used to call them and it used get fixed but after a while back to square one. From june 2013 i been paying for a 1 mbps unlimited package. My download speed started dropping below 500 and used to get mostly 100-300 kbps. This continued till august end. I wrote and email to them on july 12th 2013 as I was told by the customer support to...
Helpful
Found this helpful?
1 Comment
Report
Copy

Related businesses

Ace Creative Learning
1
(5)
Tridax
5
(3)
Aspire World Imaginations
1
(9)

New Member Registration

The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.
  Complete registration     Skip this step and finish later  

New Member Registration

Already a Consumer Complaints member? Log in now
  •            
    or
  Register  

New Member Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.
  OK  

User Login

Not a member of Consumer Complaints? Register now.
  •            
    or
  Login   Forgot your password?
Loading, please wait...


Your password has been sent to the specified email address. Log in

User Facebook Login

GDPR