[Resolved]  Vasanth & Co — daikin air-con installation problem

Address: Trichy

I bought 2 daikin aircon from trichy store on 23/05/19, they told us to install next day. On 24th the technician came at 4pm and they able to fix only one aircon and they said tomorrow morning will come and install another one. But till now nobody install yet. I called your shop and the daikin dealers but no response and very poor service. The installation also not done properly, drain water line just leave it in the open area and also having problems in the aircon when it have low voltage the aircon off completely and turn on taking almost 10 to 15 minutes. It’s happening almost 10 times at night. Already they installed v-guard double booster. Please help us to solve this issue immediately.
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Jul 4, 2019
Complaint marked as Resolved 
Vasanth & Co customer support has been notified about the posted complaint.
Verified Support
May 28, 2019
Vasanth & Co Customer Care's response
Dear Sir/Madam,
Kindly forward your concern along with your purchase bill no and contact details to Vasanth and Co official mail ID [protected]@vasanthandco.co

Thanks & Regards,
Vasanth and co
 
3 Comments

Comments

Dear Nazeer,

We sincerely regret the inconvenience you have faced. Please share your complaint/contact number and complete site address so that we can escalate your issue to our team. You may also email us at [protected]@daikinindia.com for any further queries.

Regards,
Daikin Team
Customer Support Mail ID: [protected]@daikinindia.com
Or SMS : / Give missed call on [protected]
Call Us: [protected] /[protected]
Dear Nazeer,

We are still waiting for your response. Please share your complaint/contact number and complete site address so that we can escalate your issue to our team. You may also email us at [protected]@daikinindia.com for any further queries.

Regards,
Daikin Team
Customer Support Mail ID: [protected]@daikinindia.com
Or SMS : / Give missed call on [protected]
Call Us: [protected] /[protected]
Dear Nazeer,

We hope your issue has been resolved. Let us know if there is anything else we can help you with.

Regards,
Daikin Team
Customer Support Mail ID: [protected]@daikinindia.com
Or SMS : / Give missed call on [protected]
Call Us: [protected] /[protected]

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