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Vasanth & Co Complaints & Reviews

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Updated: Jun 15, 2024
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Vasanth & Co reviews & complaints(875)

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B
balajiharshavardhini
Jun 15, 2024
Jun 17, 2024
This thread was updated on Jun 17, 2024
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I bought a new AC but it was not installed properly by Thanjavur branch.i called several times for service but they are not turning up and cheating the customers very excellently.Take suitable action or refund the amount
Jul 18, 2024
Complaint marked as Resolved 
Vasanth & Co customer support has been notified about the posted complaint.
Jun 15, 2024
Updated by balajiharshavardhini
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Verified Support
Jun 17, 2024
Vasanth & Co Customer Care's response
Dear Customer,

Kindly forward your concerns to the mail id: [protected]@vasanthandco.co with purchase details and contact number. Our customer support team will provide the needful assistance.

Thanks & Regards
Customer care,
Vasanth & Co, Chennai.
Verified Support
Jun 17, 2024
Vasanth & Co Customer Care's response
Dear Customer,

Kindly forward your concerns to the mail id: [protected]@vasanthandco.co with purchase details and contact number. Our customer support team will provide the needful assistance.

Thanks & Regards,
Customer care
Vasanth & Co, Chennai.
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    procomp
    Mar 15, 2024
    Mar 16, 2024
    This thread was updated on Mar 16, 2024
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    Product Installation Delayed

    Address: 100ft, Gandhipuram, Coimbatore

    I purchased the Panasonic AC from the Coimbatore branch of Vasanth & Co on 100ft road. Given our upcoming travel plans, we emphasized the urgency of installation and received assurance from the dealer that it would be completed within a couple of days. However, after two days, we received a call from Panasonic installation team informing us that installation would be delayed by another three days because the installation request was made...
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    Meganath Vijayan
    Feb 20, 2024
    Feb 20, 2024
    This thread was updated on Feb 20, 2024
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    Product delivery issue

    I have booked a washing machine and fridge in velachery store 2 days back and they have assured the product will get delivered by[protected] but they called me and stated due to stock unavailability the product will get delivered on 20th but today they called me and stating that we are facing stock issues u have to wait for 4 days to get the product delivered thing if the stock is not available means why these guys are taking a booking and...
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    sankarvns89@gmail.com
    Feb 19, 2024
    Feb 19, 2024
    This thread was updated on Feb 19, 2024
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    Need duplicate bill for warranty purpose

    Hi Team,

    I purchased a blue star AC 5 years back and I need a duplicate bill copy for warranty purposes, my mobile number is +[protected] and my email address is [protected]@gmail.com. Could you please share the duplicate bill copy.

    Regards,
    N.Sankar
    4/112 middle street,
    Vaithiyanathapuram POST,
    Tittakudi TK, Cuddalore DT - 606303...
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    Mariammal77
    Feb 14, 2024
    Feb 15, 2024
    This thread was updated on Feb 15, 2024
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    Sales

    Address: Kovilpatti

    வசந்த் அண்ட் கோ கோவில்பட்டி branch Haier promoter வேலை செய்யும் MATHAN மற்றும் அவருடைய சகோதரர் மோகன் .
    இருவரும் சேர்ந்து பணம் தேவைப்படும் மக்களை நமது கடையில் பைனான்ஸ் மூலம் பொருட்கள்...
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    Vicky150889@gmail.com
    Feb 3, 2024
    Feb 3, 2024
    This thread was updated on Feb 3, 2024
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    Exchange product not been taken

    Address: Vasanth and co thiruvottiyur near yelai amman koil

    I have purchased an Air conditioner, I opted for exchange it's been 2 months no one came for picking up the item. Thiruvottiyur branch.

    You people are keen in selling things. Can't you do what you have been promised before you sold the product. Worst response. I had already initimated the person multiple times but no response....
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    Radhakris145
    Jan 31, 2024
    Feb 4, 2024
    This thread was updated on Feb 4, 2024
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    Low Product Quality - Irresponsible Speech

    Address: Salem

    Hi,
    I have purchased Sony Home Theater System by 28th Jan 2024. While product installation I am not satisfied with sound quality. I asked to return the product to Vasanth & Co and they told me to surrender the product.
    After reaching Vasanth & Co with the product and they told we are taking the product back and the sales person and manager speech was informal and rude.
    As per the Vasanth & Co refund policy says as "We...
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    Sivaramarajalu
    from Tenkasi, Tamil Nadu
    Dec 29, 2023
    Dec 30, 2023
    This thread was updated on Dec 30, 2023
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    Delivered 3 star AC when I ordered 4 Star

    I ordered and paid for 4 star 1.5 ton Daikin Air conditioners. But I got delivery of 3 star ACs only. They said its a mistake in their online portal and did nothing to resolve the issue...
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    Ameenur Rahman
    Dec 20, 2023
    Dec 21, 2023
    This thread was updated on Dec 21, 2023
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    Lg tv dead screen

    Address: Thiruvattriur

    I have purchased an 85inch qled lg tv in vasanth and co which has located in thiruvattriur on January 1st 2023. From the 3rd week it self I have faced an minor issue like flickering the screen and I have informed the store that I am facing this type of issue they replied that they will come and fix the issue but no one has come then after some days I have forgotten about that. On November 2023 the entire tv screen turned into black and can't...
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    S
    sriramph
    from Chennai, Tamil Nadu
    Nov 15, 2023
    Nov 15, 2023
    This thread was updated on Nov 15, 2023
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    Voltas ac fault

    Address: 507 B-Block, 5th floor casaGrand Northern star, madhavaram high road, Chennai opp to shell petrol bunk

    As we have bought 4 one ton voltas ac in North Usman road, a year back already am launched a complaint about cooling prblm again same thing happened
    Bill no [protected]
    Pls take immediate step to solve the AC prblm...
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    Mohanrajmchettiar
    from Chennai, Tamil Nadu
    Oct 19, 2023
    Oct 19, 2023
    This thread was updated on Oct 19, 2023
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    Worst delivery service on committed delivery of the products

    Address: Chennai

    Extremely bad experience with Vasant and co, Shollinganallur - branch Chennai. False promises made by staffs and making the customers to wait at home. Made so many phone calls, mostly not picking up. Few calls were attended and committed with lies.

    Every time telling lies not speaking truth.

    Last two days waiting for receiving items.

    Unfortunate customers of vasant and co.

    Not...
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    D
    dany62
    from Chennai, Tamil Nadu
    Sep 26, 2023
    Sep 26, 2023
    This thread was updated on Sep 26, 2023
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    Refund or Replacement of Defective Daikin AC

    Address: Vasanth&Co, Tnagar

    Recently purchased an Daikin 1.5T AC on 17/09/2023 at Vasanth & CO Tnagar Branch, it was delivered to my address on 22/09/2023. The next day 23/09/2023 Daikin service person from Cool zone Chennai came to my house to begin installation and demo and found that the AC was defective and it wont run. From that moment we are continuously contacting Daikin and vasanth & co representatives (Mr. Nirmal [protected] from Daikin) (Ms. Poongavanam [protected]...
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    C
    Clinton Susainathan
    Aug 25, 2023
    Aug 25, 2023
    This thread was updated on Aug 25, 2023
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    Refrigerator smell and waste water tub unable to clean

    I have buyed whirlpool refrigerator in vasanth and co in back side I have seeing small tub for collecting waste and I am not aware of that.last one week it was very bad smell and I was searching my home around finally I found that back side of the refrigerator.i have contacted to service centre for replacement but they not ready to do that.it is very dificult to clean every month.so I need replacement with other refrigeration.thanks...
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    M
    Murali$R
    Aug 17, 2023
    Aug 18, 2023
    This thread was updated on Aug 18, 2023
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    I didnt get my product on date.

    Address: NO 1, 31, N Usman Rd, Opposite Malabar Gold, Parthasarathi Puram, T. Nagar, Chennai, Tamil Nadu 600017

    I placed an order for a Refrigerator and an AC on 05/08/2023. As of today, 17/08/2023, I have not yet received my products, making it a total of 12 days since the order was made. Despite contacting customer care, I have not received a satisfactory response. I even visited the showroom, where I was informed that I would receive my products within the next 2 days, but that deadline has also passed. I kindly request your assistance in ensuring...
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    Sri cpt
    Jul 26, 2023
    Jul 26, 2023
    This thread was updated on Jul 26, 2023
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    Voltas beko washing machine WTL70UPGC

    Address: Andarkuppam , ponneri 601204

    Sir i have purchased voltas beco top loading washing machine at vasanthan and co. Branch no 1518 kottaikarai
    Gumudipoondi. Chennai. Tamilnadu.
    On 20.7.23 bill no. [protected]
    The deliverd product is damaged piece having manufacturing defect.
    Kindly requesting to replace the product at the earliest.
    Thanks
    With regard
    K.sridharan...
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    Ahilan L
    from Chennai, Tamil Nadu
    Jul 22, 2023
    Jul 22, 2023
    This thread was updated on Jul 22, 2023
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    Whirlpool refrigerator delivery issue

    Booked a whirlpool refrigerator double door at Gowriwakkam branch on 16/07/2023 which has not been delivered till today.

    Concerned persons are giving very lame excuses everyday. At the time of booking I was told the product will be delivered the next day itself. The words are not kept.

    The worst experience and worst service by Vasanth & Co.
    Either deliver the product by evening or else cancel my order...
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    K
    Kushboo- Venkadesan
    Jul 21, 2023
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    Bluestar Air Cooler not working

    Address: No,1, Balaji nagar, Arambakkam

    I bought an aircooler in April month at Gummidipoondi branch, within 3 days fault occurred ( fan motor not working).
    We informed to show room, after 15 days they came and check.
    They are asked money for the service, within 3 days fault why should I pay? Again the same information is informed to Vasanth and co Gummidipoondi branch.
    Again they are raise the complaint- same service team came and replace the other rewinded...
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    Sundaresan Lakshmivarahan
    Jul 21, 2023
    Jul 22, 2023
    This thread was updated on Jul 22, 2023
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    Fridge Brand LG 340 Ltrs

    Address: Adyar, Chennai-600020

    Regret to place a complaint that i have paid full amount for a Fridge, LG brand 340 Ltr capacity on 18.07.2023 at your Adyar Branch. While paying amount, they have assured that the Fridge will be delivered the next day i. e. On 19.07.2023. But till now ( 21.07.2023 - 5 pm) NOT delivered. When we approached your adyar branch, they don't have any proper answer. This is the 1st time facing such lapse and irresponsibility on your part. So many...
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    Hemaarun
    from Chennai, Tamil Nadu
    Jun 6, 2023
    Jun 7, 2023
    This thread was updated on Jun 7, 2023
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    A/C Delay

    We have placed order on sunday(06th June) for DAIKIN A/C but still I have not yet received the proved. Almost 48hrs gone but no response from Vasanth & CO....
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    S
    Sulai7879
    from Tirunelveli, Tamil Nadu
    Jun 6, 2023
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    Installation kit missing

    Address: Tirunelveli Tamilnadu

    We bought a 1.5 ton Daikin AC, after delivery when we opened the pack, we don't had any installation kit (2copper pipes, 4 core wire, indoor unit water outlet) inside the outdoor unit box suddenly we informed the vasanth & co dealer regards the issue but no proper response, indeed what we got is a blame on us that we took that installation kit and telling a lie. Very worst customer service, even though they didn't delivered the stabilizer...
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