[Resolved]  Vcare Hair Clinic — Complaining about Vcare skin care clinic Porur branch

Address: Sri sai tower, no. 48, poonamalle trunk road, porur, Chennai -600116

I went to Vcare for correct moderate acne and pits on my skin. There the doctor Nasreen said I give you 6 sessions chemical peel (3 peels+3 stemcell therapy) for pimples and 6 sessions microneedling for pits. If the acne cures within the 3 sessions we will jump on to microneedling which is for pits. But in advance they were brainwashed and told us to pay that amount for 6 sessions we paid around 35k. She did 2 sessions which made satisfied for me and I've seen improvements on my skin. But from the 3rd session she was not willing to give proper peel. She simply put 3 spot on active acne and went away. Didn't not apply full of the face. But at initial stage she told we will do chemical peel for sebum control and collagen production under the skin which leads to not getting the acne in future too. But now she did nothing for the session which cost is 5000rs for single session. I asked why didn't you tell tat at initial stage itself and I want one more peel instead of that. she said this is the method and sop I can't tell before. So what I coming to know is all you want the money instead of customer satisfaction and care. This is called thefting Here after am not willing to continue. Refund my balance money. Or else I have all the record of their talks and post it in YouTube and media for the awareness of poor and middle class people. My ID : VPOR21030014
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Aug 6, 2021
Complaint marked as Resolved 
Vcare Hair Clinic customer support has been notified about the posted complaint.
Verified Support
Jul 05, 2021
Vcare Hair Clinic Customer Care's response
Hi Shajna,

Our team will reach shortly with the right solution.
 
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