[Resolved]  VCITI — Booking amount 16000/- refund is pending since 3 months

Address: #12/2, 80 Ft Road, Poojari Layout 3rd Cross Rd, Geddalahalli, Sanjayanagara, Bengaluru, Karnataka 560094

Website: vciti.in

I have paid advance booking amount of rupees 16000/- to block the plot number 54 in V citi Wisdom (phase 2).
I had sent the cancellation mail on March 8 th but yet there is a delay from there side for around 2 weeks due to legal issues and wall was not constructed when we visited the site. They said they will be resolving all the issues but they have resolved only wall construction issue, on Friday 25 th of March and again I have sent mail on March 30 th by listing all the unresolved issues
like delay in construction of walls and no proper response for lot of other issues like sewage, site is in the down part of the project.

The below mentioned are still not resolved from their side.
1.Sewage plan - I have asked them to send sewage plan details as the site is too low side of the layout and sewage plant is on the upper part so there might be problem in future but no response was received.
2. I have requested that we wanted to talk to the land owner before Booking the site because we have encountered a conversation with unknown person near the plot premises saying that he owns the coconut trees (which are infront of the site) and he wants way to enter into the property and layout and he said 5 feet way should be left for him to enter into the property and pluck the coconuts and this happened when my family visited.
3. When I have asked them that I need to speak to the land owner "Jai baide " who is the head of V citi simply said through phone call that he is the owner of all plots and his name is Ramesh. He simply lied to me ( customer to buy the plot)
So with all these issues and non willingness of the family. I decided not to proceed further anymore and even after sending cancellation mails and following up with them they are denying to refund the booking amount.
I have all the evidences for which I claimed above. Kindly help me to get the refund amount.
I have paid a intrest of Rs 3000 for the 16000 amount which I debited from credit card. I would be more happy If I get 19000 rs including the loss which is incurred because of the late refund.