| Address: Mumbai City, Maharashtra | | Website: Veena world |
My family had booked euro tour from borivli branch for the month of august, the attendants never bothered to update us regarding the status of the tour unless we called multiple number of times.
We faced visa issues as well, my family wasn't informed that the visa dates has been changed, they were half hour way through the embassy.
In the tour extra cost of 30 eur per member was taken saying their tour bus had been cancelled due to flight delays.. This is illogical, since we pay for the entire tour so we expect the bookings to be done accordingly.
On the last day of the tour to munich they were just taken to a market area and asked to roam around. The itenary suggested city tour in munich, which never happened, instead they were just taken to a market area and do shopping and roam around.
When we call the tour agents, they do not pick up our calls or simply cut the calls when they hear our name now.
We go for tour travels to avoid any hassle in the travel. What the use of tour agents if we face all these issues. And the response is not even good at all. Very unhappy with the way my family had to go through
Highly *do not* recommend veena world. Was this information helpful? | 
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