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Vespa Complaints & Reviews

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Updated: Jun 1, 2024
Complaints 363
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13
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Vespa reviews & complaints page 8

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M
M Ameer
Jan 30, 2021
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Not responding to the customer

Address: Near billroth hospital, amjikarai

Few days ago, i went to the vespa show room for service of my scooter but they not responding correctly and not given spare of such parts.
They talking not correctly and not taking seriously, just make my time wasted and I'm visited many time.
Kindly take my complaint seriously and give me the perfect solution for this..Do the needful.
Thank you...
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N
Nazneebanu MEHBOOB HANGARKI
Jan 24, 2021
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Scooty parts broked n

Address: Karwar uttar karnnad district india

Front handle bar is broken I purchased this scooty before 6months only but front Right side handle bar is broken when we told this to dealer he told it's not his issues he told to complaint and he not responded & we not used this much but it's parts broked VESPA company manufacturing it's bad quality parts it's creating more problems to customer. I[censored] are doing this type of service means it's not good sign I recommend that people don't purchase...
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Ranjith Muruganandham
Jan 23, 2021
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False commited and sold an old model

Address: Lakshmigraha vespa, Coimbatore

Hi,
I am Ranjith Kumar from Coimbatore Tamilnadu, i had got delivered a brand new vepsa Notte in the name of S Saranya Ranjith by 20/01/2021 from your delear
M/S Lakshmigraha vespa, Coimbatore.

In have pre booked the scooter on 04/12/2020
With an token advance from the date of booking i was enquiring for the month and year of manufacturing for my scooter..

In this after completing the...
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P
Pratik Mayekar
from Noida, Uttar Pradesh
Jan 19, 2021
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Regarding vespa vehicle

Dear sir, I wanted to tell you that today i.e 19/01/2021 I had gone for servicing at taliegao goa India and they refused to repair my vehicle as there was a very little issue, and they sended me to mapusa which is 25 KMS far from taliegao, so I request you to look behind this....
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K
Krishnan nadar
from Delhi, Delhi
Jan 11, 2021
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Service of sivaji vehicles trivandrum

Address: Sivaji vehicles trivandrum

I have given my vespa scooter for 1st service at sivaji vehicles trivandrum at 9.00 hrs on 8 dec 2021 friday. My vehicle was taken at second in the list of vehicles for that day. They told me the vehicle will be delivered at 5.30 evening. When I reached service centre they told me that washing Is not over. Then i asked him why don't you inform me. I left the vehicle and said inform me when you finish washing. On Saturday they again rang up...
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nitin khatal
Jan 6, 2021
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Not getting the service

Not getting the service in time. No response from the dealer after contacting them many times...
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Our vehicle hande rear dome had crack and we have complained that during the 1st service itself but the service personals are postponing the replacement every time .
Which haven't replaced yet. But it's feels so bad when such a reputed company like yours maintaining and providing such a worse service than any....
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P
Pragati Payal Barla
from Delhi, Delhi
Dec 23, 2020
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Service not good

Address: Ranchi

Bought Vespa Zx125 on 25th June. On the same day while taking it home, scooty stopped thrice by its own. The mechanic came twice but for the third time i had to push my new Vespa till my. I had to request them to take my scooty.
It was a very bad experience.

AUTO CONCEPT RANCHI dose'nt have good service. I went for my first servicing n they just poured water n gave me back.

I went for my number plate....
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K
Kannan Pillai Raje
from Delhi, Delhi
Dec 21, 2020
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Painting issue

Address: jas culinery specialities PVT Ltd, edappally toll

Dear team
its very horrible service from your end, one week above i complaint for my new purchase vespa urben club from Alway motors Cochin regards painting issue. Last Saturday I visited & spoke to the showroom . I got a reply that this is not a showroom mistake from Manufacturer. Vehicle price is 1.12 lk who give the proper answer and solution for this no one attending for this, i ask to i need a letter from showroom regarding the...
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D
Diamoteez
from Powai, Maharashtra
Dec 13, 2020
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Rusting/Corrosion within 1 week of purchase

Address: Savirro Motors, Kovilambakkam , Chennai

Good day.I purchased a Vespa SXL 125, white colour from Savirro motors, kovilambakkam, Chennai.I picked up the vehicle from the showroom on the 21st nov 2020.
Within a week of purchase I started seeing corrosion spots on some of the chrome coated parts such as the
1) Front bumper
2) Rear bumper with foot rest
3) kick start lever

I took vehicle for my first free service on 11th dec 2020.Reported...
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J
Jo johns
Dec 6, 2020
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Service workers

Address: Collector's Office Road, Kagithapatarai, Vellore, Tamil Nadu 632012

Hello
Two days before We went to Vespa service centre in vellore with my sister and we done service also ...service guys are flirting with my sister..that is not feedback texts ..we are facing this problem two times in service!
They texting in many numbers, Women how will go alone ?...
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R
ree1988
Nov 23, 2020
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Vespa is not a reliable scooter Not Recommended

Dear sir

This is really pathetic. It's just two years and I am having lots of issues with my vehicle. On 19th of this month my Vespa vehicle stopped without any reason. I contacted the nearby dealer around 3pm and after many calls they came to check after 7Pm. After the check the mechanic informed me that the battery suddenly started to take high volt because of some issue with the regulator. This resulted in result caused...
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Karthik visvanathan
Nov 23, 2020
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Service not satisfied cheated money

Address: Karthik visvanathan ,114 main road, mayiladuthurai 9488924882

This month my two wheeler serviced mayiladuthurai service center this agency cheated service only get money not clear my compliant oil not change but get money my two wheeler spoiled plz step this compliant you cannot action am prepare bill go to consumer court...
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D
Dayanand Akula
Nov 17, 2020
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Handing over the Documents to the customer .

We purchased a vehicle from kings Auto showroom that's vespa . It's been a week and we still didn't receive any of the documents related to the vehicle. And while we are trying to contact them, there is no response from the guy of the showroom....
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F
Febin Roshan
Nov 12, 2020
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Vehicle tire come off while traveling

Yesterday while traveling the back tire of my vespa came off in a national highway.its my lucky I was in low speed .if I was in high speed I can't even control the vehicle by applying the front brake .it's the clear quality issue from the side of their genuine parts....
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Chandru Perumal
Nov 11, 2020
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RC not provided yet..

Address: Vespa Showrrom, Annamalai nagar, byepassroad.

I bought Vespa scooter from Hosur showroom (located in highways), the vehicle was taken to RTO and after inspection I was asked to wait 15 days for RC.. But whenever I call them they are giving me blunt answer "it will take time". Now they are telling the broker incharge of this RTO process hasn't processed my document. Now they are asking me to wait for indefinite period.
Really frustrated, is it mistake to buy Vespa scooter ?br...
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A
Ambey kumari
Nov 9, 2020
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Stopped working in midway

Address: Yash Raj Motors, Patna , Bihar

I bought VXL 149 ELEG-ABS BSVI from YASH RAJ MOTORS on 11/09/2020 . Today on 9/11/2020 it stopped working in midway and it hasn't completed it's 2 months also .

I request you to see to it and made it repaired as soon as possible.

Yours faithfully
Ambey Kumari...
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S
Sajeshpillai
Nov 9, 2020
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Substandard servicing of the vehicle

Our vechile with registered number of mh14 GH 5239 was serviced at auto lounge service centre last week.
First of all the commitment was to give the vechile back next day afternoon.
When we went to pick the vechile it wasn't ready .
I was told the pick up was not good so some parts need to be changed .
So that wa done still the vechile is sti the same, so not sure what wirk was done.
We had a complaint bthat...
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Shirish Hagawane
Nov 8, 2020
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Vespa Battery change issue for MH-14 HT - 2054

Address: Vespa Service Centre Auto Lounge (MIDC, Chinchwad, Pimpri-Chinchwad, Maharashtra 411019)

I have requested for Battery replacement under warranty in last month in at Vespa Service Centre Auto Lounge (MIDC, Chinchwad, Pimpri-Chinchwad, Maharashtra 411019). Its been almost 30-40 days have passed and still i am not able to get a battery. Dealer is giving same answer as wait for few days as stock is not available. My wife use the scooter for daily commute to her office, using a scooter with kick start is hectic for her, and also many...
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Naidu Gandrothu
Nov 7, 2020
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Vespa Fuel Pump and Injection System Problem

Address: Eluru svs automobiles Andhra Pradesh

Iam Hardcore Fan of Vespa Scooters I purchased Vespa New White Bs-\/ | 15 days back only 500 kilometres Driven But It was Starting Problem With Fuel Pump and Injection System i was suffering from many times with this Problem I was given to the showroom 2 times but it was not rectify my problem iam sooo fruastated with this problem could u please understand my problem and as soon as possible Resolve it please help me contact me please i will...
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