Submit a Complaint
Claimed

Vespa Complaints & Reviews

www.vespa.in
1
Updated: Jun 1, 2024
Complaints 363
Resolved
13
Unresolved
350
Bad 😕 It seems that Vespa has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to Vespa

Having problems with Vespa?

File a complaint and get it resolved by Vespa customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Motorcycles & Scooters
Vespa

Recently resolved complaints

View all complaints

Most useful reviews

6
Vespa Fuel Pump and Injection System Problem
4
Unethical charges
3
Vespa zx 125

Featured stories

Worst Experience with Vespa dealers
Unethical charges

Vespa reviews & complaints page 9

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Paneeth Kumar
from Hyderabad, Telangana
Nov 6, 2020
Report
Copy

Handle bars rear cover

Address: 2-2-23/22/22 ddcolony baghamberpet hyderabad

It is worst quality i ever seen we are spending huge amount on these vehicle’s and in reverse your company sells bad quality vehicles...
Helpful
Found this helpful?
Write a comment
Report
Copy
G
Ganesh Vairagar
Nov 1, 2020
Report
Copy

Default in vespa scooter

I am Pratima Ganesh Vairagar from pimpri chinchwad .Three months happened, i have taken vespa new but it's showing to much problems issues like battery is not working properly and now it's not getting start.I am very frustated from new vespa soon, I am take action it....
Helpful
Found this helpful?
Write a comment
Report
Copy
R
ree1988
Oct 26, 2020
Report
Copy

Vespa is not a reliable scooter

Address: Flat no:3D,Bhuvi Homes,Muruga Nagar, Near Harisree School,Pookunnam

Am sending this mail due to my frustration, I was a hard core fan of Vespa Scooters, but now I understand  Vespa is not a reliable scooter, I bought Vespa around two years back in the month of October and last day my scooter fell down,   when I examined the reason, I was shocked to see the only two year old Vespa's side stand was  completed wrapped buy rust. Due to the the poor quality of side stand offered by Vespa my...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Meenakshi Murugappan
Oct 21, 2020
Report
Copy

Service complaint

Hi,

I have given my vespa dor serivicing in Savirro motors.

Could you please let me know the status of my Bike... I have asked for insurance and no reply from your side. I couldn't follow up every time what's happening. Is the bike serviced. Very pathetic service.

Regards,
Meenakshi
[protected]....
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Situmtr
Oct 15, 2020
Report
Copy

Faulty Scooter received

Address: 79/304, Dalpat Khidaki, Kotwali Road, Mathura

I have purchased VXL VESPA Scooter this year FEBRUARY 2020, i had to visit VESPA showroom thrice because I have received faulty Scooter. When I contact customer service for their support they just take my Scooter and keep it for a few days then return it in the same condition.

This is my worst experience and I will never suggest my friend family or relatives to buy this brand.

THIS IS A REAL WASTE OF MONEY AND...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Meenakshi Murugappan
Oct 13, 2020
Report
Copy

Side stand dismantled while driving

Hi,

This is Meenakshi and bought Vespa before one and half year. From the very beginning, we are telling that the side stand is not proper. One time while riding, it got dismantled and also it was fixed. Now again, the same problem is there and this is very life threatening. Now the second time it got dismantled while driving. Fuel meter not working.

Very dissatisfied with the service and also with the vehicle...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Auvanik Patel
Oct 9, 2020
Report
Copy

Not got helmet till 1 year completed

Address: Legacy italiya Vapi near. Ayush hospital vapi 396191

Dear sir/ma'am
I Bhautik Chandrakant Patel purchased vespa zx matte black from legacy italiya vapi purchase on september 2019 & i had paid all money & charges but still I didn't got helmet.
Always I am calling reminding them that please order helmet but they didn't yet order my helmet & didn't given me. 1 year completed then also.
Please do the need full
Thanks & regards
Bhautik C Patel...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
AJJavid
Oct 9, 2020
Report
Copy

Ashwam Auto Banjara Hills fraud case

Address: Ashwam Auto, Banjara Hills, Hyderabad, Telangana

Watch "GMT NEWS: "COMPLAINT" |BANJARA HILLS "BIKE SHOWROOM" ASHWAM MOTORS|"CHEATING" PAR UNKE KHILAAF |HYD|" on YouTube
https://youtu.be/1Gj8-gkKwm8...
Helpful
Found this helpful?
Write a comment
Report
Copy
V
victor karkada
Oct 6, 2020
Report
Copy

Vespa rto register

Address: Pondagoa

No rto registration from dealer since 9 months...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Mntu
Oct 5, 2020
Report
Copy

they do not have the facility and required equipments plus train mechanics.

Address: Shyam Automobiles ,Tinsukia(Assam)

I would like to draw the attention of the coustomers of Vespa. The Shyam Automobiles of Tinsukia, Vespa dealer (Assam) is not good at all. Instead of repair my Vespa Notte scooty(11months old, 9823 km running) became worst as they do not have the facility and required equipments plus train mechanics....
Helpful
Found this helpful?
Write a comment
Report
Copy
N
Nandankrishnan
Oct 4, 2020
Report
Copy

Vespa starting trouble

Address: Palakkad (near ksrtc bus stand) , kerala

Excuse me, Am purchased Vespa sxl mat red scooter on October 2019 .Now finished The free services and I take the Annual maintanance contract.Now the scooter show starting problem.I informed this problem to kaizen motors(palakkad), they suggest for service.2 services done with in 4 days, but nothing happend.Again the scooter show starting problem.I lost my working hours due to this problm.am totally disappointed the service provided by kaizen...
Helpful
Found this helpful?
Write a comment
Report
Copy
V
Varun Reddy Podduturi
Sep 16, 2020
Report
Copy

Back mudguard broken with a slight touch

I was removing my scooter from my home
Outside of the gate there is a bike
My Vespa slightly touched to its silencer and back mudguard has broken like it’s a cheap kind of plastic
I would like to ask you
Are you really maintaining the quality of the mudguards or its a very cheap kind of material you are using I need it to be replaced with a free of cost because I am under warranty and it’s just only 20 days...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
samisham kumar
Sep 6, 2020
Report
Copy

Product related & unethical behaviour

Hi team vespa,

I bought vespa zx125 last year 24th october 2019,

I am having a very bad experience with vespa scotty and vespa showroom in bangalore (Flash motors).

I am listing the points of disappointment below :

1. Handle was not accurate, it was slightly bend.
2. Rear shocker makes unwanted sound which is irritating.
3. While riding the bike, the second rider...
Helpful
Found this helpful?
Write a comment
Report
Copy
T
Tandel yug
Aug 25, 2020
Report
Copy

Poor quality of product

Address: G4,akash complax,near ayush hospital,aazad kaata,balitha,vapi

Dear sir /madam
I am was buy SXZ vespa model in december 2019 that time to this time product is problem mode first of leaking oil from disk break after that speed /Petrol meter was not working than now battery and starting problem so I'm going vespa workshop but problem not sold out properly I'm fed- up of his service work shop and his reply
thanking you......
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Swapnilkhandare200
Aug 22, 2020
Report
Copy

Vespa does not start

Address: Akurdi pune 411035

I will call ur customer service center but they dont rply me properly n my documentary name was change in there system total wast of timee... n dont come any service superior too solve nye problem...
Helpful
Found this helpful?
Write a comment
Report
Copy
D
Dwithun
Aug 21, 2020
Report
Copy

durga auto, mangaldai

Address: Mangaldai, Assam

I bought my vespa on 31st december 2019 from udalguri archona motors, which is under durga auto, mangaldai to my knowledge. It's august 21, 2020 now, i still didn't get my number plate from the showroom while i gave every needed documents and the amount at the very time i bought the scooter. I have been calling the person from dealer and pleading them to provide me the same. It's so embarrassing to ride the scooter without number plate for...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
Priyavathana S
Aug 7, 2020
Report
Copy

not provided with the helmet promised at the time of booking

Address: Avinashi road, Coimy

Hi sir,

I purchased a vespa sxl two wheeler in february 2020 from vespa showroom at avinashi road branch, coimbatore. At the time of booking they promised me to give a helmet (Which is also mandatory). At the time of delivery they said that they are waiting for stocks to come from head office and will give on receiving the same. After so many months, i have not received the helmet, provided the government has allowed goods...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Seema Khandale
Aug 4, 2020
Report
Copy

Product documents

Address: Sakri road, Dhulia

My parents purchased two wheeler on 2nd oct, 2019, from mangal motors, dhulia, mh-18 bs 0971.
We didn't get the rc yet, pl let me know the details itself here on this mail id pl.
Thanks...
Helpful
Found this helpful?
Write a comment
Report
Copy
N
NEETU SAH
Aug 1, 2020
Report
Copy

Battery down

Address: House no 13 A Asomi path Beltola Tiniali Guwahati

I had my vespa servicing in july where after that the lockdown occurred so i hardly went outside and also the next of my servicing the vespa was not self starting it need to kick then only. After some days it totally goes off the lights of the screen and its not starting. Due to its not starting anymore i can't come for the servicing. However the service charge is too much but the problem is still there. Could you please resolve this? Asap...
Helpful
Found this helpful?
Write a comment
Report
Copy
B
Bergin
Jul 21, 2020
Report
Copy

vespa gts 300 supertech - vin zapma360100003712 eng no. ma36m 1027370

In march 2020, purchased a new vespa supertech 300 from m&p in wales. Shortly after purchased and within a couple of hundred miles, i became aware that when the engine was warm and i stopped it for a short period of time, it would not restart.
Within a couple of months of ownership and due to the coronavirus, i booked into c d scooter in brighton and asked whether they could identify the problem. They initially thought the scooter...
Helpful
Found this helpful?
Write a comment
Report
Copy

Related businesses

Vega Auto Accessories
1
(9)
Rana Cabs
3.6
(26)
KTM Sportmotorcycle
1
(433)