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Vijay Sales Complaints & Reviews

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Updated: Nov 6, 2025
Complaints 1484
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263
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So far, so good. Vijay Sales is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Vijay Sales will keep up the work and continue to help more customers with their concerns even better 🤝
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Electronics & Appliances
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Vijay Sales reviews & complaints page 6

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R
rahulaggarwal531
Jan 31, 2023
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Address: 307 Gagan vihar

I am writing to make a complaint against Vijay Sales, an electronic shop, regarding a recent purchase I made from their store. I purchased a Sony 4K UHD LED TV and was misled by their salesperson regarding the extended warranty they sold me, claiming it was from Sony when in fact it was from Vijay Sales.

Additionally, the behavior of the sales personnel was unprofessional and aggressive. They used pressure tactics and lied to me in order to make the sale.

I feel deeply disappointed and frustrated with the experience I had at Vijay Sales and I request that appropriate action be taken against the salespeople involved. I also demand a full refund for the extended warranty, which was represented to me for an amount of INR 4114.
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    Leima
    from Noida, Uttar Pradesh
    Jan 12, 2023
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    Vijay sales sold a faulted Morphy Richards 48SS Digichef OTG to me in the month of November. Soon after i purchased it, i had to step out the city the next day so did not get a chance to operate and that is one mistake i had done but upon arrival when i switched the OTG on for the first time, found its not working. When i complained these people ignoring the fact that they have done a fraud by selling a faulted appliance very conveniently said, it cant be replaced with a new OTG. The technician then i had to call from Morphy directly he mentioned the PCB is not working and i am still struggling to get that changed as well
    Vijay Sales customer support has been notified about the posted complaint.
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      P
      pavanpappu
      from Hyderabad, Telangana
      Jan 11, 2023
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      Purchased ipad pro when it showed stock available it's been 20 days no resolution yet..!

      Address: Hyderabad, Telangana

      Vijay sales have a ### marketing strategy that they initially received all the orders for apple days sale which was from 24 dec to jan 4 which they making delay to ship the order by saying stock will be available today or tomorrow. And untill the CUSTOMER say strongly to cancel the order they drag the shipping. The worst ever pathetic experience i had with online CUSTOMER CARE is they said the order is canceled but not updated in the website(this...
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      Iamsank
      from Fyzābād, Uttar Pradesh
      Jan 2, 2023
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      I have ordered a product 5 days ago from vijay sales online website and until now there is no information about the delivery and shipment of the product and their customer care is also unable to provide any assistance.
      Vijay Sales customer support has been notified about the posted complaint.
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        S
        sabarinathan1991
        from mumbai, Maharashtra
        Jan 1, 2023
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        Ordered online - No status about delivery

        I ordered phone via online portal in vijay sales on 28th december 2022. But am not getting the delivery status of my order when it will be delivered.

        i tried to call their customer care. But no response from them. everytime same answer it will be delivered within 2 to 3 days. But iwill not happen.

        i had worst experience with their customer service. I want to know the when it will be delivered.

        Order...
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        Mansi_11
        Dec 29, 2022
        Dec 29, 2022
        This thread was updated on Dec 29, 2022
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        Dear Team,
        I have the purchased chimney and gas from vijay sales rohini sec-3 delhi but waiting for installation since 3 month ... this is really pathetic
        Vijay Sales customer support has been notified about the posted complaint.
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        please don't mark resolved as its pending
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          P
          Pranav gudekar
          Dec 21, 2022
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          Address: H 203 NEW SAIKRUPA COMPLEX NO 2, GODDEV GAON DATTU MHATRE ROAD, BHAYANDAR EAST

          I pranav gudekar and i bought amtrad washing machine on may 2022. And already replaced once and now there is issue in new machine also already requst to them to change the brand and give us a new machine i'll ready to pay extra money but they denied now and please do consider and help us
          Thank you
          Vijay Sales customer support has been notified about the posted complaint.
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            S
            shivakumar7388
            from Hyderabad, Telangana
            Nov 28, 2022
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            Address: Hyderabad

            Purchased Sony x75 k tv from Vijay sales on 25 November 2022 and promised to install the tv on 26 November 2022, till date installation not completed. Vijay sales agent and Sony technician not responding to the calls correctly, we asked to bring the wallmount stand moveable stand to technician today for that he told it will be about Rs 3000 costly, he came for installation without that stand simpley went without installation. Hence, we want to return the tv is brand Sony x75, we have not expected this type of service from Sony, i think this delay may be because of third party platform i e. Vijay sales, any way customer has to suffer in between.
            Vijay Sales customer support has been notified about the posted complaint.
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              P
              Praneet7
              from Pune, Maharashtra
              Nov 24, 2022
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              I placed an order with Vijay sales on 22nd November and haven't received any intimation about the order status by SMS or email. Every single time I had to login through my account and check the status.

              To my surprise, the order status is changed to out for delivery. I waited the whole day, but nobody showed up. Also, Vijay Sales didn't even provide me any SMS saying order will be delivered today between X-to-X time.

              The final nail in the coffin is their customer service and customer support. No matter what time of day you call, how many times you call they are always busy and the bot disconnects the call automatically.
              Vijay Sales customer support has been notified about the posted complaint.
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              This issue has been resolved. Thank You Vijay Sales Team
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                S
                siyaram4470
                from Mumbai, Maharashtra
                Nov 22, 2022
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                Address: Mumbai

                Online order not delivered but Vijay sales claims delivered

                I ordered 7 mobile phones during 23 and 24 Oct. 6 out of 7 delivered to address but 1 order never delivered.

                I tried contacting Vijay Sales support by phone and email but they claim it has been delivered but they are unable to provide proof of delivery (courier company tracking details etc.) I'm following up with them for more than 2 weeks but they are not helping investigate this matter as where is my order misplaced.

                I need my ordered delivered or amount refunded to source account.

                Kindly help.
                Order ID VS0006***23
                Vijay Sales customer support has been notified about the posted complaint.
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                  Mansi_11
                  Nov 21, 2022
                  Apr 16, 2023
                  This thread was updated on Apr 16, 2023
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                  Resolved

                  Wrong Product sent and Worst customer treatment

                  Address: pitampura delhi

                  Hi,

                  I kiran Kashyap, I have purchased the gas stove, chimney, oven from vijay sales pitampura branch Chimney and oven was ok but Delivered a damaged Gas Stove When asked for replacement of the damaged gas, shop Person (Vijay sales, Pitampura Branch) is saying, Sorry we can't replace it was not our fault, When i called to vijay sales customer care they behaved very rudely and listing customer problem

                  Vijay Sales...
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                  Deepak Wadekar
                  from Pune, Maharashtra
                  Nov 19, 2022
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                  Address: Chinchwad pune

                  Sell parsan very bad vaijy sell
                  Deepak [protected]
                  Vijay Sales customer support has been notified about the posted complaint.
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                  Very bad service
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                    S
                    Shoebskh22
                    Nov 11, 2022
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                    My ordeer id Vijay Sales - Order VS[protected] dated 8th Nov 2022

                    I had called them 50times every time im getting hallow assurances, I doubt since the payment was prepaid they want to do fraud and not deliver my product
                    Vijay Sales customer support has been notified about the posted complaint.
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                      Asfiya15
                      from Ahmedabad, Gujarat
                      Nov 2, 2022
                      Feb 23, 2023
                      This thread was updated on Feb 23, 2023
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                      I am not able to find duplicate bill of lg front load washing machine

                      I have purchased the washing machine of lg front load from Vijay sales on 27/06/2013. I have complaint to the company to provide me duplicate bill but they don't have data of 2013.
                      My machine has stopped working and is in 10 year warranty so I require duplicate bill to repair it.
                      My product key is 303PNRT9D166.
                      Plz help me to find duplicate bill....
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                      taheer07
                      from Navi Mumbai, Maharashtra
                      Oct 31, 2022
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                      Address: Kopar khairane, Navi Mumbai

                      [protected]
                      Vijay Sales customer support has been notified about the posted complaint.
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                        Avani Dhaval Darji
                        Oct 31, 2022
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                        @VSSupport_ purchased Samsung washing machine on 6/1/2019 with extended warranty of 2 years by paying 1949. In October 2022, my washing machine had some issues and somehow i couldn't connect to vijay sales and called directly to samsung customer care for visit. samsung Engineer visited and charged rs 590, which he said will be refunded from vijay sales as my extended warranty is still going on.. now when i visited vijay sales they declined to refund. One lady there told that if you buy new washing machine i will give extra discount of 590 but if you're not buying then will not refund anything.. please help me get refund..
                        Vijay Sales customer support has been notified about the posted complaint.
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                          S
                          Sharukj
                          Oct 24, 2022
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                          Phone

                          Address: Kurla Vijay sales

                          Bad product Phone...
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                          Sharukj
                          Oct 24, 2022
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                          Address: Vijay sales kurla east

                          Muja kharb phone diya hai Vijay sales ne bad sarvice
                          Vijay Sales customer support has been notified about the posted complaint.
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                            S
                            Sadhana Marfatia
                            Oct 15, 2022
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                            Address: Surat.Piplod Vijay Sales

                            I bought this machine worth Rs 55000/ in 2018. In 2019, It got repaired due to some reason. Again in 2022 October, It is not working. They sent technician.He was asking 25000/ for repairing charges.I paid 800/ for visiting charge as well as 500/ for tempo charges. Already paid 1300Rs. I asked for details of charges for damaged parts.I had a talk with Siemens head of our area also. Nobody is taking responsibility..If we go there to buy products, they keep on calling us everyday for purchasing. Very pathetic service. I ll not recommend anyone to purchase from Vijay Sales. Specially Piplod- Surat branch
                            Vijay Sales customer support has been notified about the posted complaint.
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                              S
                              Sergio Ramos
                              Sep 20, 2022
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                              We have purchased LG Washing Machine 10kg from Vijay Sales Thane Maharashtra now after 3 years the machine is started giving electric shocks from its front chrome panel.We had taken extended warranty also from Vijay Sales but they are unable to provide us with the solution for the issue.The inlet from where water comes in washing machine from there the electric shock is originated and spread across all the front panel.

                              Pls help us to resolve the issue
                              Vijay Sales customer support has been notified about the posted complaint.
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