| Address: Badri vihar apartment, patna city | | Website: www.vipbags.com |
It is a recent purchase. Haven't been used a single time. It was kept unused after purchase, but while recently when used for packing found a crack which is shown in photo. I assure you that it is not a case of abuse as the trolley bag has not been used even once which can be verified also. This is a serious product issue from reputed brand like VIP.
Product comes with a 5 yr warranty and crack developed within 2 months only.
Request you to please approve the warranty replacement as soon as possible.
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