Viral Deal — 2 hand sewing machines

I had ordered 2 in offer worth 1500...
And paid throuh gpay but i didn't get any confirmation message from viral deal company... And i'm not open concern app and in site also there is no track order system... Luckily i had taken screen short but no use..
Order no #vds312675

Is there any possibility to get my money back
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I am purchased 1 pair elastic ankle brace at 1499 rupees in purchasing time i am pay the bill online with card payment in that time amount will be deducted but not conformation message revived my order id-VDS303619, ORDERED DATE-18/12/2019 and now i am calling customer complaint number but anybody not revived my cal please rectify my problem

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