Viral Deal — damaged product

Address: Mohali, Mohali, Punjab

Arc buy mini cooler i was ordered vds62523 last week and i recieved damages piece and not working properly. I'm really unsatisfied with this product. I want to return this product and get it my money refund. This product delivered from viral deal.
I tried all the mode of contacts via phone, email but no response. They are not providing proper contact details in the courier. Also in their website. They have more than one website and names.
This seems to be fake and fraud company impulse ecommerce, Please take an action on this company..