Viral Deal — wrong consignment sent .and not responding to complaint

I have ordered two items on prepaid basis.
First one was steam iron which is nonfunctioning
Second was products entirely different which we ordered
There is no option available to contact them.
They didn't respond to email which was done immediately after receiving consignment
I want to return both products but there is no option for it that is available
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Replace or return money
Bad service
Product received totally wet in side
Handle breakable I received
I need my money back or replace as soon as
I have not happy with ur service

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