[Resolved]  Vivo — Green lines issue

Website: www.vivo.com/in

I have been using VIVO X50 (IMEI [protected]) from last 3 years, it is a great mobile, i loved it but suddenly after an update it got 1 green line (Dec 2023). I thought that the device is an old device, so maybe something has happened and it was in a usable condition, i didn't cared to get the screen replaced. I know it will cost a lot so i didn't thought about getting replaced. I don't have its bill but i have the original charger, earphones, box. Now my device has 8 green lines. Those lines kept on increasing. The mobile can't be used anymore. I request vivo to do something about it, change the display or give me some discount. I love VIVO devices but if this keeps on happening then i am sorry, i will never buy something else. I hope someone gives me a solution to it.
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Jul 17, 2024
Complaint marked as Resolved 
Verified Support
Jun 14, 2024
Vivo Mobile India Customer Care's response
Hi! It is a matter of grave concern for us that your experience has not been satisfactory. Please share your complete concern with your contact details on our official mail id that is [protected]@vivo.com our team will be happy to help you. Thanks!
 
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