[Resolved]  VLCC — hair smoothing

i approached vlcc for hair smoothning in april, after first wash my crown area was stll wavy nd like before so they said dat they will redo the crown area so i again wnt for it, but after redoing the crown area my hair has become very dry rough nd giving a lifeless appearence...it looks as if i hav burned my hair.i am very disappointed in vlcc...they are not up to the mark...previously i had done smoothning in lakme 3 times but never faced this problem.i guess my switching over to vlcc cost me heavily.after spending 11000 rs i dnt even feel like touching my hair...i m never going there again.