[Resolved]  VLCC Health Care Ltd — They have cheated me and refuse to refund my money

Address: Mumbai City, Maharashtra

I had enrolled on 29.04.2014, for an inch-loss programme. I was asked to pay immediately to avail the discount, which I did so, at Marine Drive branch.My appointment started only a week later on 06.05.2014 Before starting my trial session my body measurements that were taken were atleast a few centimeters than I am. I was not shown the mesurements. The lady quickly took the chart and went out of the room. When I started my actual session on 08.05.2014 I called for my to my shock I see all my measurements on higher side. I insisted that my measurements be taken again and there was a big difference.I had to go back and make them even mention the correct date. The measurement was not even taken in my bust area and they had added my 1 size bigger. Also other areas are written bigger. I escalated the matter to their Head Office as the manager did not do anything about it. It is impossible to reduce someone's size with just a little massage and heat treatment. They transferred me to Prabahdevi branch, explaining as human error. There again 1st day on 09.06.2014, my measurements were taken twice and confirmed correct. But the next day again before starting the session my target area again is measured bigger and shown lesser after the session. Then before my next appointment 11.06.2014, since I could not make it, I informed the manager and she changed my appointment to 12.06.2014. when I reach there on 12th, they slap a blame on my face for not turning up on 11.06.2014. Then they try to give me stories of their machine not working and then do a makeshift different treatment, then checking again if machine working or not with a new fitting, also refusing to show my measurement chart saying its in the doctor's locker. I simply refused to go ahead and demanded my money back, but they simply refuse to do so. They also say some other treatment and do another treatment. They made me pay for a DNA test and have not given me any report of the same yet. You may see my charts in their respective branches as they always keep them with them I am a working person and all I request is my hard earned money to refunded. I earnestly request to help me get my money back. I have paid about Rs.35534/-. My Name : Mrs. Falguni Mehta My Contact No : [protected]