[Resolved]  VLCC Healthcare Ltd. — Cheated of number of sessions

Address: Kolkata, West Bengal

Hi You have a centre at salt lake sector V. The centre manager till 8 months back used to be a lady called megha. Now there are various schemes that are offered to customers vide which the payment is given in advance and the service is rendered over a period of time. I had taken a package of 6 global hair color and 6 root touch ups. The Next time when I went for my service Megha sold me another package of power dose. All the while the documentation was never done properly. This time I insisted that all my sessions completed as well as balance should be documented in the standard VLCC format. We had a heated argument. After this when I asked her to change my global hair color to root touch up she gave me 8 root touch ups for 6 globals. I only recently went to the centre and asked for a global. The new centre manager only then told me only then that root touch ups cost 1/4 th of a global. I have been going to VLCC since 2006. Never have I felt the need to a for the price of a service. This is all only done in good faith. You centre manager Megha has destroyed the same. Please help me get my due services