[Resolved]  VLCC Healthcare Ltd. — Complaint against beauticians of VLCC Jayanagar

Address: Bangalore, Karnataka

Dear Sir or Madam, I have been going to VLCC, Jayanagar, South End Circle for many years. Based on advice of beauticians and a doctor I am undergoing facial treatments for removing wrinkles and lines on my face. Last week the beautician Suchitra who has been attending to me for sometime after completing the facial and did some masssage and at the end deliberately hit my head with her knucles. Another beautician Lakshmi whose service I had not liked is banging the door and creating problems for me there. Lakshmi had asked me Rs. 10, 000 a year ago while she was doing the facial and had become quite rude. One day after getting facial done by Lakshmi, I saw a round dark patch like a acid attack. I avoided her and started taking treatment from two other girls Deepa and Suchitra. Until recently Suchitra was alright but now looks like Laksmi is teaching her something. Suchitra does not close her mouth while doing the facial, smell of her mouth comes on us and I told her a couple of times to put a cloth on her mouth. Even when she does the massage it hurts at times. You all are charging exhorbitantly and this is the treatment we get. These beauticians are carrying on with people like Infosys N R Narayan Murthy and Sri Krishna Shelters proprietor Raghavendra and my sister Sudha Gopalakrishna. These people are teaching them to spoil my face with acid. Today morning I am looking at my face and I see dark patches below my lower lip. I am a well wisher of VLCC, introducing facial treaments is a great idea of VLCC, please remove Suchitra and Lakshmi from the Jayanagar center, afterall you people are spending a lot to train these people. Yours faithfully, Suma Gopalakrishna