[Resolved]  VLCC Healthcare Ltd. — Complaint regarding vlcc makeup course

Address: Chandigarh, Chandigarh

Hey!! I enrolled for the art of makeup course at your chandigarh sec 34 branch!!! Knowing your institute's name and fame i did not doubt the abilities and qualifications of your teachers and instructors. And also i respected the validity of your certificate and that people present there who gave me the details of the course, must be providing me with the complete details and all the facts provided were true.. But the true scenario completely shocked me... And i was glad that i only paid the booking amount and not the whole !! Because i didn't find value for money and felt cheated. The problems i would like to highlight are mentioned below: 1. No one mentioned that the fee of the course is before tax . And tax has to be paid ... They told me 28000 rs is the cost of this course... I paid them 1000 rs .. They made the bill and gave me a reciept .. On handing me the reciept they informed me that you will have to pay tax extra... Even if tax has to b paid, then they should have informed me beforehand. 2. I was told that branded makeup products would be used during the teachings and practicals.. Specifically mac and krylon ... But the class i attended had various other local and unbranded products too... It was very disapponting. I wont use any such unbranded products on myself during practicals. 3. The first class i attended was a practical demo of engagement makeup. I found it quite unusual that on first day, instead of basics we are being taught engagement makeup. We werenot told about any basics. 4.The engagement makeup instructor did, was incomplete. Though not being a professional makeup artist, i m still aware o[censored]se of fake eyelashes and eye curler.. These are the basic essentials, which are now used day to day.. But she didnot use it for engagement makeup. If you are professionally charging fee for teaching something then you should teach that properly. And this same point was mentioned by the student for whom the instructor was teaching engagement makeup. And the instructor ignored her and said they are not compulsory. 5. I was being told that the art of make up course is for 23, 500 and if you wanna do hairdos too, then its for 28000 total.. But the receipt / bill i got had different details. It said 20000 for the course and 6000 for the hairdos.. I didnt get the point... On what basis you charge fee and on what you charge tax. 6. Lastly, i also felt that the instructor wasnt well trained according to the needs. According to your reputation a very well trained and professional make up artist should be there to teach and guide. Else i guess, you guys should reduce your course fee.. I am highly disappointed by your services. I want my money to be refunded. I would also suggest my friends not to join any course with vlcc.. Along with this, my family, friends and I would withdraw all the services which we hired from your service centres. I would suggest you to improve your acedemy standards...