[Resolved]  VLCC Healthcare Ltd. — DNA report delayed a lot

Address: Surat, Gujarat

My sessions are coming to finish but still my D.N.A report is not come. And want to follow my diet according to my D.N.A report during my session periods as well as before the sessions But your clinic has taken my samples after 2 weeks of sessions. And today 2 weeks are completed but report is not come. So cant follow my diet according to D.N.A report. And another thing is clinic morning die titian don't have trust on customers about the payment of products. Because at early morning no one take his/her money.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
VLCC customer support has been notified about the posted complaint.
 
2 Comments

Comments

My sessions are coming to finish but still my D.N.A report is not come.
And want to follow my diet according to my D.N.A report during my session periods as well as before the sessions
But your clinic has taken my samples after 2 weeks of sessions.
And today 2 weeks are completed but report is not come. So cant follow my diet according to D.N.A report.
And another thing is clinic morning die titian don't have trust on customers about the payment of products.
Because at early morning no one take his/her money.
Dear Zuber,

Greetings from VLCC! It is our endeavor to offer the best experience to our customers and your feedback is highly valuable to us. Please write to us at [protected]@vlccwellness.com with your name, contact details and we will investigate further and ensure due corrective actions are taken. Looking forward hearing from you soon.

Best Regards

Team VLCC

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    VLCC
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    942
    Pending
    29
    Resolved
    493
    VLCC Phone
    +91 11 4163 1976 [Regd. Office]
    +91 12 4471 9700 [Corp. Office]
    VLCC Address
    64, HSIIDC Sector - 18, Maruti Industrial Area, Gurgaon, Haryana, India - 122015
    View all VLCC contact information