VLCC Healthcare Ltd. — Gift coupons

Address: 700 027

Website: www.shopcj

Last week I received product from VLCC (beauty porducts along with three gift vouchers of Rs.250/, Rs.150/ and Rs.100/-. For the prodoucrt I paid Rs.1148/- total ionclusive of delivery chages. about two days ago evening I was watching shop cj and there was also VLCC Slimming products and the price annoucement was Rs.999/-. I enquired over the telephone that if i order this product whether I will be able to redeem my 100/- rupees voucher or not. I did not confirm the order.The person on the line asked me to hold on as he said to hold me and he will enquire about my question and let me know. I held on for long time and the line was abruptly disconnected without answering my query. But after half an hour I was surprised to get an sms that they have delivered my products and I have to pay to pay Rs.1048/ and the order no mentioned is [protected], This is shocking and no company just cannot plunk their product on us without us confirming our order and getting the appropriate answer for our queries. I refuse to accept this product.