VLCC Healthcare Ltd. — Not refunding money for a package which i haven't started using it

Address: Bangalore, Karnataka

Hi, I have been forcefully enrolled in a package2 which i was not interested along with another package1 which i insisted to join. On the immediate day i have told them i don't want it.They mentioned like money is not refundable, will see later. Now due to personal reasons i am not able to continue the existing package 1 further i have asked them to cancel the package2 which i haven't started . Now they are responding properly and making me roam here and there for the same