[Resolved] VLCC Healthcare Ltd. — STOP GIFTING VLCC GIFT VOUCHERS
A
arjun red
from Piravam, Kerala
Nov 1, 2014
Address: Bangalore, Karnataka
We bought VLCC products from TV shopping and received a free coupon worth rs 5000 with the package. I tried to book an appointment as mentioned behind the coupon/gift card and they asked me to call the bangalore centre for the appointment. When i called the bangalore, koramangala office, the receptionist said that you cant book an appointment on weekends because its a gift coupon. She is willing to book an appointment on weekdays. So we agreed to book an appointment on Monday at 9:00 AM. When we went to the office there were not many people as the office was just open and then we are greeted by a lady at the reception. She said that no such appointment was booked for monday morning on our name and we will have to take a fresh appointment. We were shocked and it was such a time waste for us to start our week on such a note and the lady was acting as they have never heard or seen anything about the VLCC gift cards. So they dont know what services they are providing and she later advised us to book an appointment for tuesday. We did as told and never bothered to get back to them and they dint bother to call us back or remind on our appointment either. So please stop wasting time on companies like these who dont even service their clients properly. Please dont embarass your loved ones by gifting them VLCC products and gift coupons.
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Aug 14, 2020
Complaint marked as Resolved
VLCC customer support has been notified about the posted complaint.
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