VLCC — VLCC is not transferring my sessions to new location

Address: Vlcc Mulund, Vikas Paradise, commercial complex, 1st floor, LBS Marg, Next to Santoshi Mata Mandir, Mulund West - 400080

I had taken 10 sessions of Anti Acne treatment (which included 5 peels and 5 facials ) and 10 sessions of Slimming programme which 20 sessions in March 2021.
At the time of booking i was told by the VLCC folks that the packages are transferable to whichever city VLCC is located
The sessions were on halt due to covid situation.
Now due to work reasons i have moved to noida but VLCC Mulund is reluctant to change or transfer my branch.
I am left with more than half of the entire purchased packages.
I have been back and forth with the VLCC team to transfer my package to the noida location from more than a year but they're not doing so.
The statement is"you either transfer the package to somebody else or you visit mumbai and get it done"
They wont even refund my amount.

This is fraud and cheating!!!

I either want full refund of the services i had paid for which was 59000 or i want the services transferred to my location.

I have attached my treatment records to this email.