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Vodafone India Complaints & Reviews

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Updated: Sep 1, 2024

Complaints 27116

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9562

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17554

So far, so good. Vodafone India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Vodafone India will keep up the work and continue to help more customers with their concerns even better 🤝

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complaint against vodafone: unauthorized charges and lack of billing transparency

Non refund of 719rs by Vodafone for 9920090561 on 21st august 2023@ 11:03 am

UPC Code not generated in prepaid mobile number

Poor assistance and service

Most useful reviews

\"upc cannot be generated as there are subsisting contractual obligations with your service provider\"

deactivate games portal

recharge is successful but not activated in my account

Error 69 and 29

Vodafone net service

Not able to send sms for porting in., 1900

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VAS Services still active - After Deactivation

Cheated international roaming fee

Payment of Amount for SIM Card

Vodafone India reviews & complaints page 901

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Address: Chennai, Tamil Nadu

I had taken a new Vodafone sim on Friday 13th, March 2015. Today morning 15th March 2015, I called Vodafone CCare 117 for final verification. Now they have activated my sim, and I am able to receive calls also. But the disappointing thing is that, I have not received the first recharge benefits yet, i.e. - 150rs balance, and 1Gb 3G data. The mam at the CCare end had ensured me that I will get the benefits after 15 minutes of the call....

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Address: Hyderabad, Andhra Pradesh

I, M.Bharadwaj has migrated from prepaid to postpaid on my Vodafone no:[protected] and I applied for add-on connection a week later on 26-Feb-2015 at Maruthi communications located at Balapur X Roads, Hyderabad. They promised me that in 2 days your new connection will get activated. It has been more than 15 days since then there is no reply from anyone of them despite of my daily roaming to their outlet. They even gave the H.O no which is...

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Address: Bangalore, Karnataka

I have lodged a series of complaints regarding my Internet connectivity on 3G data network and normal network connectivity. Both these services are pathetic to the core. I am not able to browse internet on my phone, neither am i able to make or receive any call since 2 months. People are all cheats and give false commitments of resolving the issue and keep closing the tickets just by making a call. This is the most third grade service provider...

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Address: Sundargarh, Odisha

On 20th of February 99 rupees got deducted from my vodafone prepaid number unnecessarily. The day after I visited the vodafone store located in my city and complained about it, they agreed that the deduction was unnecessary showing some app download and they have applied for the refund process and it will take 2 to 3 days time and it will be refunded. Thereafter I visited the store 6 to 7 times between 24th February and 7th march. Still...

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Address: Kolkata, West Bengal

I got an sms on 10.03.15 that my current bill is Rs.9954/-. I spoke to customer care and she said 500 MB that is free is applicable only in India. You have used 13925 KB on 19th Feb 224 KB on 16 feb and the charges are 5.50 p per 10 KB so your charges are 7788/- for internet usage. While in Srilanka, I had kept my phone switched off for most of the time. I hardly used internet. How can so much KB be consumed! Secondly, you can see...

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Address: New Delhi, Delhi

I had recharged with 95 3G Internet Pack but i am getting only 2G Internet, When i complaining to them, , , they are not giving the solution, and more over they blocked my customer care service..Iam staying in east delhi ..Some executives was telling that your area is congested 3G Network coverage. Either solve my problem soon or i will port this nUmber. [protected] kindly take attention....

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Address: New Delhi, Delhi

i visited vodafone preet vihar delhi on 5/3/15. token no. 182 attended at counter no. B. i submited all docs for activation of prepaid sim [protected] and was told to call 117 once the tower appears. when i did that, they say my name does not match. i think they mixed my docs with some other one. this is very bad. moreover, i told them this twice and they are not lisning...

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Address: Hyderabad, Andhra Pradesh

I had recharged with 147 3G Internet Pack on 10th march, but i am getting only 2G Internet, When i complaining to them, , , they are not giving the solution, and more over they blocked my customer care service..Iam staying in Hyderabad Uppal area ..Some executives was telling that your area was not having 3G Network coverage, but i had used 3G Services before 3 months..Please Solve my problem as early as possible....

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Address: New Delhi, Delhi

Sir i m dr lokesh kumar using Vodafone postpaid no [protected] and my incoming calls are blocked on my number frm last night... From 1 march my 3g internet service also blocked due to ur technical prob... Sir i m using ur 1599 rs plan in which i get 8GB 3G data but i unable to use this and now my incomng calls also blocked...its creating too much prob for me... I always pay my bills on time and now its 1177rs i payed in advance...

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Address: Vadodara, Gujarat

I am Vodaphone customer since more than 15 years. when I have inquired today for nano sim . I was told that Sim is registered on another name ie. Jagruti.Myself is K V Jaganiya . Before 4 to 5 years back when KYC was asked it was submitted to your karelibag store Vadodara. further 5 to 6 years back when i have lost my mobile, my sim was also replaced by vodaphone Manjalpur vadodara. at that time also I have submitted KYC.Now your Alkapuri...

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Address: New Delhi, Delhi

Hi Team! This really very disappointing that in spite of paying bill in advances still i got a message saying that my number has been rejected to port due to uncleared bill but i have already paid the bill in advanced. My outstanding bill is of Rs.:(negative)-169 and my unbilled amount is Rs 159 without discounts. Means i have paid advance bill and my number don't have any dues. I spoke on complaint number 198 twice with Gaurav and...

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Address: Panipat, Haryana

SIR I HAVE RECHARGE MY NO. [protected] ON 12/03/2015 BY RS 135 FROM WHICH I GOT 300MNTS AND 375, 3 G NET PACK BUT SOME ONE ON 14/03/2015 RECHARGE MY NO BY RS 5 WHICH IS A 2G NET PACK CHARGE, THATS OVERWRITTEN MY NET PACK OF 3 G. SO I HAVE LOST MY NET PACK. IT IS LOOP HOLE IN COMPANY SERVICE, ANYONE CAN DO THIS TO OVERWRITE ANYONE NET PACK BY RS 5 NET PACK .\ PLEASE HELP ME IN THIS...

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Address: Sundargarh, Odisha

Hello, I am Sridhara([protected]), I want to change my connection from Post paid to Pre Paid. But no one solve my problem. I visited 6 times to Vodafone Store (Uditnagar-Rourkela-Odisha) again and again they told me your problem sort out in next 48 hours also give me a prepaid Sim (SL No[protected]) on dated 05/03/2015, but it is not yet activated. I am clear all dues(630/-) & my security deposit not refund, Your staff says...

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Address: New Delhi, Delhi

My name is vimal i m working GALAXY TOYOTA DWARKA My three number running vodafone [protected] [protected] and 3rd number is [protected] vodafone care commited 99 rs. plan same my [protected] (99 plan) is running giving [protected] but after 4 month my old 99 plan not giving me so pls solve my problum asap...

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Address: Mumbai City, Maharashtra

I had port my no [protected] from Airtel to Vodafone but I am facing unnecessary problem from your end that my sim has been port successfully but outgoing service have been barred for that purpose i had visited more than 5 times whenever i visit there they activated my all services then after again close giving stupid reason that address get not be verified . but actual matter is no have visiTed to my place Needed solution as fast as you...

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Address: Karur, Tamil Nadu

DEAR SIR/ MADAM, WE ARE CORPORATE ACCOUNT HOLDER IN THE PUNJAB NATIONAL BANK, KARUR BRANCH. WE PAY ALL THE BILLS VIA INTERNET BANKING ONLY. BUT IN VODAFONE, THERE IS NO SIGN OF PUNJAB NATIONAL BANK - CORPORATE SHOWN FOR MAKING THE PAYMENT, HENCE WE FIND IT VERY DIFFICULT TO MAKE THE PAYMENTS. WE HAVE TO GO THE VODAFONE STORE TO PAY THE BILLS . IF YOU COULD SOLVE THIS PROBLEM ASAP, IT WOULD BE SO KIND OF YOU. REGARDS, SIVARAM,...

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Address: Jaipur, Rajasthan

I am Manish Kumar Bansal and using vodafone mobile connection no. [protected] from last three months and made all the payments on time. Yesterday suddenly my outcall barred and on asking reason from customer care they told that the limit has exceeded and would not be able to tell the reason. They asked us to visit the vodafone store. Today i went to vodafone store at panchvati circle in jaipur and gently asked for the reason. They told me...

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Address: Chennai, Tamil Nadu

I've applied for a plan change in Vodafone and its almost 10 days. But nothing has happened. The customer service people speaks sweetly... but nothing is moving fast from vodafone. This is very poor service of vodafone I see BSNL and AIRTEL services are far better comparing this service. I won't recommend vodafone to anyone....

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Address: Bangalore, Karnataka

I have been continuously charged extra money for some downloads which I have not done at all. My no. is [protected]. i m using this postpsid no. since may and the same extra charges is there every months almost. Vodafone is cheating customers...

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Address: Lucknow, Uttar Pradesh

Hi, I am highly disappointed with the service of vodafone and i feel no transparency. every month i have to complain regarding Bill on my mail id(MISHRA.[protected]@GMAIL.COM). it is too harassing and wastage of time. now my another complain is for number [protected] registered name Varun Kumar Mishra.I have taken Sim([protected]) from Mrs Kalpna, Munsipuliya, Indira Nagar dated 12/03/15, time 11 am. But still this no. ([protected]) is not activated. Varun...

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