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1.8
Updated: Sep 1, 2024
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9562
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So far, so good. Vodafone India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Vodafone India will keep up the work and continue to help more customers with their concerns even better 🤝
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Vodafone India reviews & complaints page 904

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R
raisinghanirajesh
from Mohali, Punjab
Mar 11, 2015
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Deduction on calling a number from which missed call received

Address: Jaipur, Rajasthan

On 11.03.2015, I received missed call at 12.22 am but due to sleep I can't attended it. I called on that no. at 03.20 PM and Rs. 60/- were deducted as I disconnected the phone in 23 seconds because a lady was talking vulgarly from other sied. No. was +[protected]....
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V
Vimalkmr
from Kanpur, Uttar Pradesh
Mar 11, 2015
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Regarding spam calls

Address: Kota, Rajasthan

Hi vodafone, My mobile number: [protected] . Today i got spam calls frm: [protected] ; [protected] ; [protected] ; [protected] ; [protected] ; [protected] ; [protected] etc, please stop them . I also want to know who are they ? please inform me as soon as. thankyou,...
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B
bhargavigurram
from Vijayawada, Andhra Pradesh
Mar 11, 2015
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3g service not activated

Address: Krishna, Andhra Pradesh

Dear sir, i had requested for 3g service activation on 27 th feb 2015.Till to date i have been calling everyday for the service activation. Your customer service is not only poor, I hadn't seen such an irresponsible team work. it is very displeasing. i have been vodafone customer from 10 years. NOw, i am planning to change to some other network. I am not regretted to say that yours is a very irrersponsible network. Please forward this...
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Bhoomika1503
from Mumbai, Maharashtra
Mar 11, 2015
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Non-closure of number and continuous undue billing

Address: New Delhi, Delhi

I had requested for disconnecting my number [protected] in December. I was not informed about any submission of documents. I continued to receive bills from December to February. I received a demand notice in February seeking payment of bills for services that I have not used and after I requested disconnection. A customer care executive named Dheeraj called and agreed for settlement of the bill on payment of Rs. 1000. He assured I will receive...
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A
Ajay_U
from Roha, Gujarat
Mar 11, 2015
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Frequent Call Drops

Address: Pune, Maharashtra

Dear Sir / Madam, I am Vodafone customer since 2009 (Mobile no: [protected]). I am based n Pune since 2012. Though, the number belongs to Mumbai Circle, I am still holding the same number at Pune. Since last 3 months, I am experiencing frequent call drops. (70% to 80%of the calls get dropped). This adds to the 1. Bill amount 2. Inconvenience in communication 3. Time loss I request early rectification of the same, else I will be...
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R
RAJINDER1
from Raipur, Chhattisgarh
Mar 11, 2015
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Same are still being raised

Address: New Delhi, Delhi

Dear Sir,

I have above no's which have been ported on 30th Oct. 2014 due to poor connectivity of MTNL net work.

However, I am surprised see, while receiving the following bill's of above from MTNL.

[protected] Rs. 167.00 for period of 1st Nov. to 30th Nov. 2014, same are still being raised.
&
[protected] Rs. 20.00 for period of 1st Nov. to 30th Nov. 2014, same are still...
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A
A Vishwakarma
from Varanasi, Uttar Pradesh
Mar 11, 2015
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UPC Code Not Provide

Address: Varanasi, Uttar Pradesh

Hello, I am many time send porting massage (PORT [protected] for 1900) but I have not receive UPC code massage, I have receive this massage (The number you are requesting for porting is allocated for our internal purposes. Hence please contact our customer care for further details). So Please Provide UPC code for porting My Mobile No. [protected] Name Deepak kumar Jaiswal...
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D
dreamheena08
Mar 11, 2015
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amount not credited

Address: Gurgaon, Haryana

Hi, i have recharged my vodafone prepaid no. through online transaction for which amount was debited from my bank account but not creadited in phone balance. Need your urgent intervene as no resolution was found from customer care no. as well. Regards...
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S
sonali utekar
from Mumbai, Maharashtra
Mar 11, 2015
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Agent missbehaviour and extra charges levid in the bill

Dear Sir/Madam,
My name is sonali s mhamunkar. my mobile number is [protected] i m using this number last 6 month, my query vodafone company charged me Rs 89/- extra in 07.02.2015 to 06.03.2015 billing cycle. so i want refund Rs 89/- with service tax.
vadafone company activated 100 LN mints @ Rs.40/- and also charged me family and friends 49, Rs 49/-
My another complaint is one of vodafone agent misbehave with me, when...
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C
chiran1114
from Kalavad, Gujarat
Mar 11, 2015
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Abbout not activation caller tune

Address: Junagadh, Gujarat

नमस्कार सर, में चिराग चोटलिया (+91-[protected]) फ्रॉम वेरावल सोमनाथ मेरी कम्प्लेन प्रकार है : मेरे
अंकल श्री मुकेशभाई चोटलिया का वोडाफोनका मो. न. है [protected]
जिसमेसे हमने करीबन इन...
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K
KVarsha
from Mumbai, Maharashtra
Mar 11, 2015
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Horrendous Customer Service

Address: Mumbai City, Maharashtra

Hello, this is the second time Vodafone has charged a heavy bill to me. Apparently the un billed amount is 10K and my credit limit is Rs 800. My services were blocked this morning as the un billed amount was above my credit limit. What I fail to understand is that how was the un billed amount so high even when my credit limit is Rs 800, and if it was being used, why was not I stopped/intimated about this earlier. I need a resolution on this...
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kiranbala biswal
from Mumbai, Maharashtra
Mar 11, 2015
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Extra Charges in Post Paid Bills

Address: Pune, Maharashtra

Hi, Recently i have bought a corporate sim from Vodafone, they have levied a huge roaming charges for data usage which was within my plan. I also have complained and mailed regarding this but have not received any solution regarding this matter. Kindly take some appropriate actions for the same. Regards, Suraj...
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S
sonali utekar
from Mumbai, Maharashtra
Mar 11, 2015
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vodafone number

Address: Thane, Maharashtra

My name is sonali sachin utekar, i m residing in thane my complaint is that one of your executive has missbehave with me on 11.03.2015, executive name is chandra shegal, city mumbai i tell my all problem regarding my vodafone bill this guy has not behave and not provide satisfyed answer and he disconnected my call when i talk with him. my query is that when i received your vodafone bill the every month your company has charged me Rs 49/-...
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M
Manu222
from Noida, Uttar Pradesh
Mar 11, 2015
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Disconnection without intimation, constantly harassment

Address: New Delhi, Delhi

Since, I take the connection from vodafone, they are seriously harrased me mentally and harrased,
every month they barred my outgoing calls without intemation,
overcharged bills evry time
worst and pathetic behaviour of call center and vodafone store employees when contacting
they just want to deposit the money...
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deepak_a89
from Mumbai, Maharashtra
Mar 10, 2015
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Outgoing Services Restricted

Address: Mumbai City, Maharashtra

Hi, I got an SMS from Vodafone today morning stating that my outgoing services have been restricted. On calling customer I spoke to one Mr. Giriraj who said I have exhausted my credit limit. On speaking to his supervisor, Mr. Iftekar I was told that multiple users are facing this issue and that it is a Technical Error. It seems the credit limit getting exhausted is not the issue as my corporate plan discounts were yet to be applied. He...
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guddan21
from Meerut, Uttar Pradesh
Mar 10, 2015
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deduction of money from main balance and misbehaviour from your employee

Address: Meerut, Uttar Pradesh

I prashant panwar ph no is[protected] call to your customer care 111 and 198 on 198 your employee show misbehaviour which is not tolerable and on 111 no customer executive does not receive the call in fact put my call on hold and start talking to each other the call i make is between 2.56 to 3.10 plz solve my problem if any one is there who is taking his job seriously the money which is deducted 69 RS from my main balance which is 72 before...
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S
Shariff85
Mar 10, 2015
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Charged my total balance

Address: Chennai, Tamil Nadu

Yesterday 9 March. I subscribed 500MB data pack in my number. Usually. I receive warning message regarding my net usage. But this time, I didn't received any message and suddenly they taken my balance amount. I call Customer care and spoke to Kartik regarding my issue but he disconnected my line instead of resolving my issue, again i called your customer care. one of your agents promised for call back today, but still i didn't receive any...
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Sandeep Kolluri
from Hyderabad, Telangana
Mar 10, 2015
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Irrespective behaviour of Your Employees

Address: Warangal, Andhra Pradesh

Hai, My name is SANDEEP KOLLURI, I'm a Vodafone Subscriber and I'm using Vodafone network SIM with the number [protected], since 2012. I purchased that SIM from a retailer shop.I gave him proper ID proofs along with my PassPort size Photograph and I signed in that application where ever it is neccesary, and also on my Photograph when it was attached to that application. In 2013, I guess it was January or February, I didn't remember...
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T
Tushar Nayak
from Gurgaon, Haryana
Mar 10, 2015
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Cancellation of porting to other network

Address: Bangalore, Karnataka

Dear All, This is regarding the porting of the ph no.[protected], to other network. Which has been cancelled without intimation. How can u do so?? Why dint u call me once? My payment due date is on every month 19th. I how can I pay without Your information or final settlement bill. II called your customer care on 8th and 9th for the same and they confirmed me it would be done. So far no information and I just got call from the tata do...
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VA UN
from Naliya, Gujarat
Mar 10, 2015
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Serious Concern: services,billing,charges,and customer care: can nodal do the same ?

Address: Gautam Buddh Nagar, Uttar Pradesh

please go thru the trail mail again... you spaced something over there. i am asking for 24.12.14 to 23.02.15 and you are narrating for 24.12.14 to 23.01.15 first you shall have to entertain the period 24.12.14 to 23.02.15 for the vodalive charge. second, do not tell me about how to charge it. either technically or practically.we are not here for hard core discussion about RND in rocket science. Be damn sure about that charges charged for...
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