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Webkul Software Complaints & Reviews

webkul.com
1.4
Updated: Apr 20, 2022
Complaints 11
Resolved
3
Unresolved
8
So far, so good. Webkul Software is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Webkul Software will keep up the work and continue to help more customers with their concerns even better 🤝
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Recently resolved complaints

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Resolved
Modules do not work and refuse to refund
Resolved
scam company
Resolved
toucher and abuse to the employees

Most useful reviews

4
toucher and abuse to the employees
5
Extremely unhappy
2
Worst company and employees

Webkul Software reviews & complaints(11)

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L
luan
Apr 20, 2022
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The app doesn't work and they refuse to fix it

I bought the Multi Vendor Mobile App for WooCommerce module 6 months ago from webkul. They gave me an app full of bugs, they fixed some but new bugs always appear, and now after 6 months they are refusing to fix the problems because the support period is over. This is absurd, this company delivers modules that don't work and they still charge to fix their own errors, this company is a fraud....
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L
luan
Aug 28, 2021
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Modules do not work and refuse to refund

I made an investment of more than 3 thousand dollars in modules and customizations for Magento with this company. In over a year reporting several errors with the modules through the ticket system they have, the modules continue to have problems, I made a list and sent it proving that nothing works and requesting a refund. They refuse to refund and insist on trying to fix it. It's a fraudulent company that only thinks about money and doesn't...
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J
Jona65
Jul 16, 2021
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Webkul sells default modules and steals your information

Webkul is a scam company selling faulty modules. After almost 6 months of back and forth emails, my project is still not completed. Before the 3rd month, I had requested for a refund for the modules purchased from webkul. They refused a refund insisted they will fix the problems. Fast forward to almost 6 months later, they blame it on your theme or developer. Very unprofessional. They will ask you private details about your IOS serial numbers,...
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2 other people found this review helpful
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K
KayBeck
Jan 31, 2021
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Extremely unhappy

I’ve been a fan of the WebKul extensions for while now which is why I’ve spent thousands on your extensions after the exceptional service I had received from you guys.

Although every extension was buggy, but your developers have been lovely and fixed the extensions in prompt manner. I have never had an issue with any of the previous developers which resulted in me purchasing more extensions from you guys due to the great...
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5 other people found this review helpful
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G
Geraldo Oliveira
Sep 16, 2020
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webkul opencart marketplace - refund or replacement of the extensions

Hello
I bought 15 opencart marketplace extensions from webkul, but only 5 works correctly.
2 of these extensions: mercado pago and correios have several brazilian market rules these modules have not been implemented. I opened several tickets to solve, but no one answered and we had to hire another company to develop the checkout because we have deadlines and commitment to clients.

We asked for the refund or replacement...
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R
Rinal Rahman
from Ernakulam, Kerala
Oct 9, 2019
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bad service support wrong commitment from customer care

Address: A Block, Sector 63, Noida, Uttar Pradesh 201301, Gautam Buddh Nagar, Uttar Pradesh, 201301

It is with great regret i am writing this complaint. I have come across many issues that are not solved from your side but complaining about irrelevant factors that make me doubt your capability to provide us the required services. Its more than 2 months you have been doing this project and till now you haven't completed it. The first thing to point out is the integration of payment gateway (Paytm), i am pretty surprised you have issues with...
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A
asik souqtime
Mar 14, 2019
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scam company

Hi, we purchased a mobile app builder, on that very basic design. There is no e-commerce standard pattern on that. When we talk the to improve the design, they said it is a customization work and quoted some huge amount for that. We paid that amount, they deliver the work in very unfair way. We said to list the categories on the app front end with their products. They again asked for the new customization fee. We are forced again to pay for...
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B
BeboGhattas
Oct 11, 2018
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bought "stripe payment gateway" module, and has missing files

Address: New Delhi, Delhi, 110019
Website: webkul.com

Purchase stripe payment gateway for magento 2
Sku: "stripepaymentgatewayformagento2"
Order #[protected]
On may 30, 2018 8:44:22 am pdt
Total value : $45
Inv/2018/4312 (With webkul store reference:[protected]

After trying to install it, found error of missing files and unable to proceed.
Contacted support on[protected]:28pm, ticket #70559, agent name: rajesh kumar
The support requested...
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V
vicky_ch
from Delhi, Delhi
Sep 22, 2018
Dec 28, 2022
This thread was updated on Dec 28, 2022
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psychological abuse and harassment | force to buyout notice | threaten for career destroy | toucher | undocumented policies

Address: New Delhi, Delhi, 110096
Website: webkul.com

I was fresher when i joined the company at that time was unaware of the company's rude and abusing behavior to the employees. Also, they [censored]ed about 100% salary appraisal that i come to know it is not even 20%. Some of the old senior from the company abused and threaten there junior and forced to do overwork limits, sometimes i have to do 12-16 hr/day because i was feared of threatening and the 10th mark sheet that i have submitted as 2-year...
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2 other people found this review helpful
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A
ahana09
from Delhi, Delhi
Dec 31, 2015
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Worst company and employees

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
Website: www.webkul.com

I had worked in webkul and i found in my profession the worst campany. The so called director of this company do not know how to behave as he only listen to some girls and he need buttering . The both HR of the company do not know the behaviour they should follow as a HR . Both of them speak in a very abusive way the employees of this company can threaten any one just due to any stupid reason of going washroom many times or eating lunch or...
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M
manav_mann
from delhi, Delhi
Jul 6, 2014
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toucher and abuse to the employees

Address: Gautam Buddh Nagar, Uttar Pradesh

Hi there is company and its name is webkul software pvt. ltd. which hires fresher and Experienced people. After hiring they force them to fill-up 1 yrs bond of 50K and deposit their 10th class mark-sheet. If candidate agree for this then after join in their company they torcher them, abusing them and if they are living outsite Noida then they force them to take a room on rent near office. I know this thing bcoz i am one of the victim of this...
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4 other people found this review helpful
4 found this helpful
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