West Bengal State Electricity Distribution Company [WBSEDCL] — Electricity Bill Paid Through BILLDESK BHARAT QR using GOOGLE PAY scanner, Money debited, but WBSEDCL says Payment Failure.

Address: West Bengal

Dear sir/ma'am,
I have paid the bill amount of rupees 4, 455 ( July, August and September combined) on 29.07.21, 9:02PM by scanning the Billdesk Bharat QR code, using Google Pay ( UPI transaction ID[protected] and google transaction ID CICAgOD83PalEg against consumer name Aminur Biswas
( Consumer ID[protected] .
The amount has been debited from my account and google pay is showing that the transaction is successful but WBSEDCL is showing a failure in payment. We have contacted the nearest WBSEDCL office [Chakdaha East, Nadia, West Bengal], but no due action has been taken.
Kindly see it and do take needful action.

Thanking you,
Aminur Biswas.
Address: Pumlia( Behind Steel Raj ), Chakdaha, Nadia.
[Consumer ID[protected]]

PS: I have attached the screenshot of the transaction in Google Pay as well as my bank account details. Also i have attached the recent status of the bill as per my WBSEDCL app.
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West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
 
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