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West Bengal State Electricity Distribution Company [WBSEDCL] Complaints & Reviews

www.wbsedcl.in

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Updated: Sep 20, 2024

Complaints 1380

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239

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1141

So far, so good. West Bengal State Electricity Distribution Company [WBSEDCL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope West Bengal State Electricity Distribution Company [WBSEDCL] will keep up the work and continue to help more customers with their concerns even better 🤝

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West Bengal State Electricity Distribution Company [WBSEDCL]

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money deducted but wbsedcl haven't received any payment.

Bill paid through Billdesk but payment status showing pending

Payment not received

Most useful reviews

WBSEDCL \"installation number/type\" for online payment account

bill payment by scanning qr code

cancellation load enhancement quotation

Featured stories

Wrong bill or fine is asked now after disconnection in 2009

2 bills paid through qr of phonepe but bill still showing unpaid

Change of tariff class of the consumer id - 501360486, installation no. 19236002, from a (Cd-r) to domestic rural a (Dm-r).

West Bengal State Electricity Distribution Company [WBSEDCL] reviews & complaints page 2

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Website:
www.wbsedcl.in

Hi
I am not able to login as consumer in www.wbsedcl.in with my login credential. When i am giving credential, its always navigating to only one page with error message: "no portal roles are assigned for this user. If this problem persists, contact your system administrator."

I tried to contact the 24x7 helpline of this company. But they are not able to solve the problem.br...

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My last commercial electricity bill was 365 rs.
I tried to pay it but my consumer I'd is blocked/suspended.
For this problem I contact the helpline no. 19121
to solve my issue.
The customer care executive didn't listen to my complaint at all.She told me very arrogantly to disconnect the call and go to the local office as she won't help me for billing issue.
I didn't expect this from an executive of a government...

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Address: Mal , BARADIGHi, purbadamdim Senpara,735230

From last night in my house Power issues happening, i complaint about that On their Help line, then they just call me and listen my problem and then just sent a msg that my problem was solved .but my problem was not solved. Again i complaint and they do the same things again and again. Its been 22 hours i have the power related issue but no one looked on to it .
Please help me

My WBSEDCL id no is :[protected]...

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Sir/ Madam,
I paid WBSEDCL electricity bill by using QR CoI paid the bill amount of Rs. 3320.00 for the period July'23- sept'23 through Google Pay by directly scanning the QR code, given in the bill on 21st June, 2023. Google Pay shows that the payment is completely successful, but WBSEDCL has not confirmed it till now..

The screenshot of Google Pay transaction receipt is attached for your reference....

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Address: Vill-Darbeshpara, P. O-Raghunathganj, P. S-Raghunathganj, Dist-Murshidabad, State - West Bengal, Pin-742225

Now it's like a trend that electricity will definitely gone for 1 or 2 hours at every night. Most of the time if we try to connect the call to report this the call is not getting connected due to not reachable issue. And if the call connect it said from that office that we are working on it. This bad electricity service and electricity cut is happening from last 2/3 weeks. Most of time it said also from the electric office that many people...

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Address: mangalbari ,malda,732101

During hotter days when everyone turns on ac their is extremely low voltage in my area(adarsha pally, ward 15, mangalbari, malda, 732101), i constantly complained several times in wbsedcl website and they closed the complaint by writing fuse failure and still the low voltage issue persists....

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Respected sir/Madam
I Sri Shanti ghosh facing the load shading problem still 8 hours no resolved till now my consumer id[protected] and the electric office contact no all that time tell busy area pin 713346...

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No power, bar bar sirf hamara phase hi ku band ho raha hai 4se 5 din her raat yahi nasta chal raha hai problem kya hai jab se yaha company open hua hai ye problem ho raha hai...

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Address: Adlabad, Egra, West Bengal 721429

Dear
Sir/Madam
My name Mr.Jatindra natha nayak I am Apply For New meetar connection But My Local WBSEDC Reject my appli cation due To Consumer ID[protected] for payment due 1813 rupees
this connection are belong to my father name- late prankrishna nayak
my father have 3 child WBSEDC Alocatted two meeter Another Child of LAte Prankrishn nayak when i apply for connection they are rejected my application sir need...

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Address: Purba Putiary Anandapally Bottala, Kolkata 700093.near netaji metro and purba putiary

With due request that in my locality maximum house having illegal air conditioning connection in single phase two wire metre connection. Our local substation office basdroni didn't inspect or didn't take action having or getting any information. so please send high officials to raid all houses . local official cannot do or take any step s due to local polical power....

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Address: BAKHRAHAT

We are resident at Charaktala, Rasapunja, BH road Area. Pin- 700104. Electricity service provider is WBSEDCL.
Service is worst. Power cut issue is a main concern. Even for light drops of rain, they cut the power. If you docket your complaint, they not bother to resolve the issue with in few hours. You have to wait 1-2 days even more for resolution.

Nearest Office: Bakhrahat CC...

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Address: VILLAGE- BELATUKRI. P.O-NIKUNJAPUR, P.S.-ONDA, DIST-BANKURA, PIN-722144, WEST BENGAL

Sir,
With due respect I beg to state that, today i applied a new electric connection form. After submitted the portal shows that your application submitted successfuly. My application no is - [protected],
But I can not downlode my application form hardcopy and cotation letter.
Sir kindly solve this problem, if i get able to downlode my form and cotation letter hardcopy on online portal.
Please do the neefful...

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We are facing huge voltage fluctuations in our area A-zone, Durgapur-713204, the key reason is most people are installing AC's without knowing about proper load capacity of their meters resulting in voltage fluctuations throughout the day and night. It has been too tough for us as our appliances are in danger, our mobile gets heated up when we plug in to a charger, moreover frequently power cuts are also in the queue.
It's horrible...

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Sir i have made a payment via paytm UPI Ref. no,[protected] on dated 01/04/2023 at 07;50 pm amount of inr.1434, to UPI ID; wbsedcl.[protected]@hdfcbank the amount has been debited from my sbi account instantiy but the amount has not been credited to the payee and not refund in my account, it is requested to kindly resolve as soon as possible refund for unsuccess transaction thanking you...

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Dear Team, I paid my wbsedcl bill payment of rupees 1328 for the month June and July on 02.05.2023 but bill is not paid. Amount got deducted from ICICI bank but got an error message from Billdesk. please refund my amount as soon as possible.my transaction ID is[protected] on ICICI or credit to WBSEDCL...

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Dear Team, I paid my wbsedcl bill payment of rupees 1328 on 02.05.2023 but bill is not paid. Amount got deducted from bank but got an error message from Billdesk. please refund my amount as soon as possible.my transaction ID is[protected] on ICICI...

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New Connection Rejected But Refund Not Received.
Transaction ID: WPHW[protected] Date: 25.09.2021
Payment Gateway: BILLDESK Billing Office: AMLAGORA CUSTOMER CARE CENTER Consumer Id:[protected]
Invoice Number /Appl. No. /Inst. No: [protected] Bill Paid For: New Connection
Payment Mode : E-Payment
Received: Rs. 1966.0...

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Ref:
Consumer ID[protected]
Dr. Subhankar Bandyopadhyay
Vill Chakberia, Champahati 743330
Subject: Delay in load enhancement procedure
Sir/Madam,
I have a domestic electrical meter connection in Vill Chakberia, Champahati 743330. Due to low voltage in the supply line I made an application for load enhancement on 12.09.2022. As per my application for load enhancement (Application No. [protected])...

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We have installed a new WBSEDCL connection on 20.11.2022 . Consumer ID :[protected]
Post that no meter reading has been done and we did not get any bills ....

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Address: VPO GAZIPUR PS RANAGHAT DT NADIA

Dear Sir,
I had applied for new connection but
some raised by Aishtala sub station, Nadia district. Then I applied for withdrawal deposited amount as quotion due to electric didn, t provide the service. Now passed 6 month above and not yet received my new meter deposited amount.Please solicit the matter...

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