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West Bengal State Electricity Distribution Company [WBSEDCL]

[Resolved]  West Bengal State Electricity Distribution Company [WBSEDCL] — Money was debited from my account but payment not updated on WBSEDCL

Address: Krishnagar

Dear Sir/Madam,

I have paid the bill amount Rs:812/- on 9/11/21 ( November 2021), by scanning the QR code on bill (Transaction reference number[protected], using paytm Scanner against the WBSEDCL consumer ID[protected] name- Prosenjit Mondal son of prabhat mondal

The amount is debited from my bank account, paytm is showing successful transaction, but WBSEDCL is showing the status as payment failure.
Kindly refund my money as soon as possible.
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Yes (2)
Nov 12, 2021
Complaint marked as Resolved 
Money already debited from my account but payment not successful after 72 hours.. need refund as soon as possible..
West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
Nov 12, 2021
Updated by Rajesh ll Need refund as soon as possible
Nov 12, 2021
Updated by Rajesh ll My problem is not resolved yet.. why you guys showing it as a resolved??
 
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    West Bengal State Electricity Distribution Company [WBSEDCL] Phone
    +91 33 2359 8128
    West Bengal State Electricity Distribution Company [WBSEDCL] Address
    Vidyut Bhawan, Block B, 2nd Floor, Salt Lake City, Sech Bhawan, Kolkata, West Bengal, India - 700091
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