| Address: | Mumbai City, Maharashtra, 400 004 |
Xiaomi India — delay in installation of mi tv. order no.[protected]
I hv purchased mi 32 inch tv in dated 3.7.18 thru mi stores online. I received the tv also neatly
packed on 06.07.18. As per xiomi india they will send their representive or tie up visit schedule as per
coustomer convinience with in 48 hrs of delivery. The pack has to opened in front of their
person else guarentee will not stand.in my case visit scheduled on 07.07.18 which did not happen i did not receive
any call from mi india or their representive. What was reason i do not know. I was talking and mailing to
their coustomer care every day. As per their communication visit rescheduled
on 08.7.18, 09.07.18, 10.07.18 AND 11.07.18 which also did
not happen and same thing no call, no servise. Since then i am calling and mailing daily but i am not
gettiing prper schedule only getting fake commitments, apology, with shortly and earliset assurances.
But nothing is moving ahead. Today almost ONE weeks are passed and i do not know when it will happen.
Please let me know what to do. I will have to try the installation of my own where i loose the guarentee in case
of any issue with the piece. My money is blocked.
OPERA HOUSE, MUMBAI MAHARASHTRA
HEMANT KUMAR JAIN
MY MOBILE NO [protected], [protected]
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