Xiaomi Mi 4 — Display Cracked

Address: Mumbai City, Maharashtra

My Mi 4 handet is 5 months old and the screen got cracked without the phone falling down, i took it to the service center they said that it got cracked due to the excessive pressure, i told them all phones will be subjected to some kingd of presure but to my shock they said that the cost of replacement of screen would be 12000 Rs. I told them the cost of phone is 15000/- how can u charge me exorbitantly high. They said the company fixes the price of the spare parts. The price should have been not more than 3000/- rs these service centers are charging high to gain more profits. The company must justify the cost of the phone with that of the spare parts cost. I have decided not to repair the phone at this high cost untill the company brings the cost of the spares down or else i will go to the consumer court moving forward. contact : [protected]