[Resolved]  Xolo — 10 days new mobile

Address: Salem, Tamil Nadu, 636005
Website: Hi mam, This is keerthana. I'm from Salem,tamilnadu,India. I purchased a new mobile xolo era

Hi mam,

This is keerthana. i'm from salem, tamilnadu, india. i purchased a new mobile xolo era 4g, ten days before. unfortunately i have felt it down, now touch screen not working. i have approached service centers, they said to replace new one touch screen board the cost is 4300. actually, the mobile is 4444 only. how can i pay this much. kindly i request u to accept my defective mobile and give me new one...

Please see, i have attached my order invoice

My mobile no-
[protected]

Thanking u...
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Aug 3, 2016
Complaint marked as Resolved 
Xolo customer support has been notified about the posted complaint.
 
2 Comments

Comments

Hi mam,

This is keerthana. I'm from Salem, tamilnadu, India. I purchased a new mobile xolo era 4g, ten days before. Unfortunately I have felt it down, now touch screen not working. I have approached service centers, they said to replace new one touch screen board the cost is 4300. Actually, the mobile is 4444 only. How can I pay this much. Kindly I request u to accept my defective mobile and give me new one...

Please see, I have attached my order invoice

My mobile no-
[protected]

thanking u...

Dear Mr. Nath,
Greetings of the Day!
Thank you for showing interest in our brand XOLO ERA 4G.
We would like to inform you that we have tried to contact you on [protected] however, number was not contactable.
We request you to share your alternative contact number or alternatively call us back on our customer care helpline number[protected] for any further assistance.
Regards,
Satyaveer Yadav
XOLO Care
www.xolo.in
[protected]@xolo.in

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