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Xolo Complaints & Reviews

4.6
Updated: Jan 27, 2023
Complaints 1399
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1271
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Xolo reviews & complaints page 29

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skrajak
from Delhi, Delhi
May 27, 2015
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irresponsible service center

Address: Kolkata, West Bengal

Please provide as much information as possible...most irresponsible service center I have ever seen is O mobile Rahara Khardah Kolkata-13 . First they gave persuaded me that a physical damage happened to my mobile which was under warranty next when given for paid repairing, almost two months passed whenever I rang them they told that call them after 3-4 days . I have lost the faith that I will ever get my mobile back . I request all the concerned...
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buddhama
May 25, 2015
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Battery not available

Address: Thane, Maharashtra

Respected Sir, I m Buddham Ahire from Kalyan East-(Maharashtra-421306), I bought XOLO Q600s model on 07/08/2014 The XOLO product is really very good and i m very happy to say everyone buy the XOLO product becuase my personal experience with XOLO is very good. My conceren is that my XOLO Q600s Battery is damaged, I reached every XOLO Service Centers in Kalyan, Dombivali and Thane Mumbai region regarding XOLO Q600s battery from 5th May...
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Sameer0108
from Pune, Maharashtra
May 25, 2015
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xolo Q900s Repair work in progress since last 20 day

Address: Pune, Maharashtra

I have purchased XOLO Q900s before 6 month as the touch screen/ Display broken, i have report it to suraj Enterprises XOLO care centre pune on 6th may 2015, it is yet to repaired and not even know how much time it will take. Work Order NO[protected]...
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nnikhil
from Mumbai, Maharashtra
May 25, 2015
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Mobile not repaired from last three months

Address: Hoshiarpur, Punjab

It is to bring in to your kind notice that I purchased a XOLO handset of IMEI Number/ Serial Number-[protected]; on August 25, 2014 for twelve thousand and forty nine rupees (copy of the bill is attached). I deposited my phone on February 25, 2015 to the XOLO service center Hoshiarpur, Friends Telecom for repair as the display and the touch of the set were damaged /broken. But they didn’t issue the job sheet on the same day. Since then...
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Vyshnavi Venkatesh
from Hyderabad, Telangana
May 25, 2015
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xolo play 8x-1100 not upto standard

Address: Bangalore, Karnataka

Hello, I purchased a xolo play 8x-1100 in the month of November 2014. I have been facing problems such: Over heating when I talk on the phone for more than 3 minutes. Over heating when I use more than a single app at a time. Over heating due to charging. The microphone has been spoilt and replaced more than 5 times. I am very unhappy with this phone and want either cash back or a replacement. I am tired of running...
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RAHU1234@
from Delhi, Delhi
May 24, 2015
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NOT SOLVING MOBILE PROBLEM FOR 2 MONTHS

Address: Agra, Uttar Pradesh

MY MOBILE IS XOLO Q1010i, IMEI NO IS [protected] EXPIRY TILL 5/6/2015, PHONE GIVING PROBLEM FROM LAST 2 MONTHS AND 3 TO 4 TIMES I HAVE BEEN TO AGRA XOLO SERVICE CENTRE BUT THEY ARE NOT COOPERATING, MY PHONE SWITCH OFF AUTOMATICALLY.A LOTS OF TIME I HAVE SUFFERED FROM THIS PROBLEM EITHER U REPLACE MY PHONE OR GIVE ME ANOTHER CONTACT NO SO I CAN COMPLAINT TO HIGER AUTHORITIES. MAIN PROBLEM IS THAT PHONE BECOMES AUTOMATICALLY SWITCH OFF...
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buddhama
May 24, 2015
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XOLO Q600s battery is not available in Mumbai Services centers

Address: Thane, Maharashtra

I am Buddham Ahire from Kalyan East. I filed complaint against battery not available in XOLO customer care center on 12/05/2015 complaint number is 257303. When i spoken with executive they told me this complaint will be resolved after 7 and 10 days but right now TAT is over but battery is not available in all centers. What they have done in my complaint even filed before 15 days ago. I need your help, I am not able to use my phone from...
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anu chatrath
from Patiala, Punjab
May 23, 2015
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customer care people at patiala damaged my phone's board. complete harasement.

Dear Sir, I have sent my set model no. xolo opus2 Q1000 to patiala centre which is located at leela bhawan to change my display. They said it will charge you rs. 3000. i said ok change it. they have changed it but they damaged my board. i again sent my phone over there and they again did not rectified it. Again the board is not working and i asked them to maintain it, they said its not their fault, they will not do it. they can refun my...
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komal.peswani
from Mumbai, Maharashtra
May 23, 2015
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Complaint of Xolo 8x-1100 purchased 5 Months back

I had Complained earlier also but i have not got any response neither from service center from last one month my mobile is in service centre but still its not repaired nor i am getting any answer from any one of them. Everyday going to service centre and asking for phone reparing has become quite hectic job and listening same answer that still it is not repaired is frustating. My question to you is i had purchased mobile to keep it in service...
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kanan54
from Anand, Gujarat
May 23, 2015
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camera problem

Address: Navsari, Gujarat

My camera not working properly.I purchased my xolo q900 2014 and there was problem in set so it was repaied by service center and my mobile was with company for at least 11/2 months.know again there is a problem with set camera not working can I get repaired as per 12 months warranty as my phone are with co for one and half month.warranty was expired on 24 th April 2015 .pls help me to resolve my problem....
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varunpaul69
from Delhi, Delhi
May 22, 2015
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Availability issue of mic of my mobile phone Xolo 8X-1100 at Allahabad Service Centre.

Address: Allahabad, Uttar Pradesh

Kindly provide a Mic(Hardware) for my Xolo PLay 8X-1100 at your service centre at Allahabad. I have purchased Xolo 8x-1100 in september 2014 and now I am facing voice calling issue due to low mic volume. So i went to Allahabad service centre and they told me that the Mic is currently not available and I have to submit my mobile for 20 days. Since I do not have any other mobile so it becomes very difficult for me to manage for 20 days....
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SARTHAK NARVEKAR
May 22, 2015
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Horrible Service Centre

Address: Thane, Maharashtra

I Have Given my XOLO mobile to service station in thane (W). It was under warranty they said it will send to Delhi and you will get is back by 10 days compliant was launch on 2nd may 2015. later we got sms from Xolo that my cell is ready and collect it from service centre. when we visited service centre they said your mobile is not with us it is still under repairing ask to visit us on Saturday. when we visited on Saturday they said your...
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Thakurram18
from New Delhi, Delhi
May 19, 2015
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Handset Battery deformed

Address: New Delhi, Delhi

Hi, This is to inform you that this is ram thakur & i have bought handset model Q1200 on dated 04.07.2014 from Lava Head office but it is regret to inform you that since the date of purchase, i have been facing a lot of issue like mobile heating, battery deformed etc. further to inform you that i have submitted at G Info tech, Kalkaji on dated 30 Apr.2015 and since then i have not received any input like job sheet no. & work order...
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Bhavesh4
from Mumbai, Maharashtra
May 18, 2015
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Replacement Battery

Address: Mumbai City, Maharashtra

Hi I have Xolo Q500 model and the battery is not available at service centre. Service centre BSM - Mr. Gupta (V Care Services - mobile number is [protected] / [protected]) is not giving me work order number as the service centre does not have stock and he is claiming that head office is not sending batteries. There are many customer waiting in queue. I have complained at Xolo customer care and reference number is 190886 / 226318. It...
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punam saini
from Delhi, Delhi
May 18, 2015
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motherboard damaged

Address: Sirsa, Haryana

Dear Sir, Maine ek xolo opus3 phone sirsa se purchase kiya tha. pr ye fon ek mahine v ni chla. customer care me dikhaya toh bolte h k motherboard udd gya h or thik krwane k 5000/- rs. lgenge. sir i can not afford this payment. so plz doing some concession. yours sincerely, punam...
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aries.ajays
from Delhi, Delhi
May 18, 2015
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battery Replacement

Address: New Delhi, Delhi

Sir, i Had bought a xolo Play 8X-1100(black) on 03/02/2015. IMEI no [protected].To my utter surprise the battery got damaged within 3 months i did send the phone to the service centre here in Hapur H I T and given the time of 15 days but still my issue is not resolved I am hugely dissapointed by this. shall i throw away the phone for which i have paid rs 12700 within 3 months of my purchase. i really fill cheated by the company and urge...
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skrajak
from Delhi, Delhi
May 17, 2015
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service/ repair

Address: Kolkata, West Bengal

sir, i have a xolo q1010i. It became userviceable under warranty period . The service cetre at 15 I C Road Khardah Kol- 700118 Mob: [protected] persuaded me that it was physical damage. Though unwillingly i gave it for paid repair but after one and half month passed i have not got my mobile back. Whenever i contact them they say that ring me after 4-5 days . I am feeling Harrassed and no way what to do next . Pls guide me . They have also...
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Jimmyzz
from Bhubaneshwar, Odisha
May 17, 2015
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Q800 covered by warranty not repaired, its more than a year now and no replacement given

Address: Imphal East, Manipur

I bought XOLO Q800 online from Flipkart on 22/01/2014 and after a few months the camera stopped working and since it was covered by warranty i visited the XOLO service center at Imphal (RK Telecommunication, Thangal Bazar, Imphal) on 19/05/2014, and they assured me that the software has to be re installed and phone will be ready in a week. And after one week they said they could not repair it so they have sent it for replacement to the company....
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sach4389
from Lucknow, Uttar Pradesh
May 15, 2015
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DOA handset motherboard get damaged within 5 months

Address: Dakshina Kannada, Karnataka

Work order number 006, SL no.[protected] was given to service center at Mangalore, Handset was not working at all, today i got a call from service center saying that mother board is damaged & it need to replaced by paying Rs 5000 for which i am not ready to pay, because Q900 handset was given me 5 months ago as DOA replacement for X910, which didn't worked for 1 yr also. Before this I was using X910 which had a same issue. Kindly look...
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anbudhamu
from Mumbai, Maharashtra
May 14, 2015
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WORST SERVICE FROM XOLO

Am Dhamodharan i have purchase a XOLO Q3000 product on 12th June 2014 through ebay. I have really enjoyed an am fully satisfied with the product almost for last 10 months what ever its like battery backup and camera quality ect. But Now i really disappointed the way i got service from xolo service center my mobile getting auto ON/OFF over heating and hanging problem for this issue now am visiting 5th time since from 4th may 2015 first...
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