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Xolo Complaints & Reviews

4.6
Updated: Jan 27, 2023
Complaints 1399
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1271
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Xolo reviews & complaints page 28

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R
rakesh080
from Hyderabad, Telangana
Jun 6, 2015
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Worst Customer Service and Mobile Company

Address: Hyderabad, Andhra Pradesh

I bought a new xolo mobile (model Q1200). After using it for 7 months, battery started draining fast...It was not even lasting 1 minute even after charging it to its full. So, I gave it to a customer care centre at Khairathabad, Hyderabad. They charged 850/- saying that the phone has 1 year warranty but not the battery so we paid him that and they said it will be done in 20 days but they took 3 months wasting a lot of my brothers time who...
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Address: Thane, Maharashtra

Respected Sir, I am Buddham Ahire from Kalyan East, Maharashtra-421306. I bought XOLO Q600s model on 07/08/2014. (IMEI-1:-[protected] and IMEI-2:-[protected]). The XOLO product is very good and I am very happy to say everyone buy the XOLO product mobile because my personal experience with XOLO is very good but now I am realized that why should I told everyone buy the XOLO product, Because XOLO spare parts are not available...
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padykumar
Jun 4, 2015
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handset rectified but delivery is not on time

to whomsoever concerened my xolo handset was having a fault so i send it to the service centre it finally got rectified after a good time of 15 days. now after suffering for 15 days when i called the service centre for enquiry they told me the handset is ok u can collect it i went at d centre aftrr waiting for 30 mins they told me that nw i hv to collect it tomorrow because of some shifting issues they dont knw where the handset is stucked.the...
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Sandeep4747
from faridabad, Haryana
Jun 4, 2015
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device have so many problems &got in damaged condition from service center

Address: Faridabad, Haryana

plz find the attachment, my job work no[protected], i m attaching photo of my mobile, i got my mobile on 3/06/2015 which i submitted on 27/052015, i got no resolution still i have a problem, headphone jack not working and hanging it not responds, i got my mobile in damaged condition from service center, wth is this, i file case on xolo seriously in consumer court, i want to replace my mobile b/c problem comes again and again and i found...
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Swathi Konetti
from Tenkasi, Tamil Nadu
Jun 3, 2015
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No proper customer service

Address: Chennai, Tamil Nadu

Hi, I am Swathi. I purchased xolo one black online on Jan 10.. It was good for a few months.. Later my touch did not work and I gave it to the nearby service center on 15th of May.. Till date I didn't receive my phone back.. Are u kidding me?? WTH? I want my phone back ASAP!! And the customer care number which is supposed to be TOLL free is not so.. I lost Rs.2.. They don't provide a good customer service.. Hate them!...
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jegadeesang
from Delhi, Delhi
Jun 3, 2015
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repai status

Address: New Delhi, Delhi

Work Order No.[protected]/ [protected] Mobile IMEI Number : [protected] Model Name: LT900 I submitted my phone for repairing on 29th April 2015, I received a message that the phone repaired and can collected from the service centre (G-Infotech, Kalkaji, Delhi), nut when i received the phone it was in the same status as I have given. I gave it back to the service centre and told him I want it in the working condition. When I...
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muralicivil3
from Mumbai, Maharashtra
Jun 2, 2015
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poor quality & improper services

Address: Mysore, Karnataka

sir, I have bought xolo Q800 mobile of cost Rs.11, 500 last year, they gave 1 year warranty. in the peroid of 1 year charger was gone, mobile charger connector get loosed and i was not able to charge my phone. i went to authorised service center in mysore, but they said it is not under warranty & you have to pay Rs1250.00 and i paid and changed the connector, even xolo customer care simply supported service center answer, again within...
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Rohtash Sisodia
from Delhi, Delhi
Jun 2, 2015
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Not repairing my XOLO 8X-1000

Address: New Delhi, Delhi

Hello sir/madam IMEI 1 : [protected] IMEI 2 : [protected] My XOLO 8X-1000 screen was cracked on the day when earthquake came in Nepal and there was a tremor in Delhi also. My phone was is my pocket and when i saw my phone after that there was a crack on the screen. I immediately visited you service centre situtated at kalkaji, new delhi to get it repaired as my phone is still under warranty period but they refused to repair...
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deepikachellam
from Mumbai, Maharashtra
Jun 2, 2015
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XOLO Q800 phone is not working properly after OS upgrade to 4.2.1

Address: Chennai, Tamil Nadu

Hi have updated my xolo q800 recently post which facing many issues in my mobile. 1. While trying to add receipient when trying to send sms, it automatically getting back to previous screen. 2. Not able to switched on wifi- WLAN and connect to any wifi network, while trying to enable WLAN its not getting turned on . Same is trying to switched on for long time then hung. 3. While playing music speaker not working properly, sound breaking...
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pravin hire
from Mumbai, Maharashtra
Jun 1, 2015
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Mobile handset Dead

Address: Mumbai City, Maharashtra

Dear sir i was purchased xolo 600s mobile, After two month mobile speaker not so good, incoming voice problem i was showing mobile in service center repaired mobile, after two month mobile not charge and switch off i was show mobile service center after 25 days new version mobile Q700 gives, as well as after 2 month this mobile also same problem, i am complaint against customer care he reppllied not so you good handle this mobile, i want...
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Nikhil Kelkar
from Mumbai, Maharashtra
May 31, 2015
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Delay in repair

Address: Thane, Maharashtra

I am Nikhil Kelkar. I submitted my Xolo q1010i phone in service centre at 17th April and at 30th April I got call from service centre that your phone is again going to the service centre because issue has not been solved. And since 30 th April its been a month I am without my phone. I called toll free number three times but no satisfactory answers were given to me. I am thinking to register a complaint at consumer court about this. My job...
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Bhanjan Dutta
from Jalpaiguri, West Bengal
May 31, 2015
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About Hand Set Problem

Address: Jalpaiguri, West Bengal

Dear Sir/Madam, Within one year I submitted my Xolo Mobile phone 3 times at Servicing Centre(First Oct'14, Second Jan'15 nd third 26th May'15). I am fully disappointed to buying this Xolo Q 1000 Opus handset.This set still now not give me better service. Just calculate, within a year who many days I used this????? After second time servicing when I received this set dan set ok but after one month problem arise...1) Set hitting...2)Display...
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pradekool
from Bengaluru, Karnataka
May 31, 2015
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aboit xolo care in jaynagar 4th block

Address: Bangalore, Karnataka

I took anew xolo q2000l mob on 5th may 2015. Witin 17 days i got software problem so i took it to xolo care for repair. They took it and made the mobile dead and gave us and said we couldn't do but never informed that it had happened like that. Now again they have taken it for service. Now i am iritated with your mobiles and service centers. Now if i dont get the mobile as my new mobile i will file a complain in consumer court on xolo....
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sandeep1992
from New Delhi, Delhi
May 28, 2015
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xolo care mobile misbehave and not sort out the problem

Address: Gurgaon, Haryana

This has been height of carelessness from xolo care. i have a problem in my handset xolo Q3000 (IMEI-[protected]) in its touch auto work, heating problem. i have registered complaint in xolo care 3 times in two month, but there is not any positive response from them. finally my handset is submit in xolo care since last 15 days (9/5/2015 with work order no.[protected] and still they tell me that it will take some more time. i have...
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ash mahajan
from Mandleshwar, Madhya Pradesh
May 28, 2015
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battery is not available in indore (m.p.)

Address: Khargone, Madhya Pradesh

deer sir xolo a 500 batter is indore delar is not available so, kindly available by online or uregment by you and costumer satisfaction thanks ashwin mahajan c-35 radha vallabh market khargone -451001 [protected]...
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Emin Slim NIt
from Gurgaon, Haryana
May 28, 2015
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Non Availability of Battery

Address: Kanpur, Uttar Pradesh

I purchased a Xolo play 6X 1000, last year on 14/08/2014. Before 3 months its battery has gone dead. Its got swallon very badly. I contacted the nearby service center in Kanpur for new purchase of battery but the are not able to provide me the battery for my phone. They always end up saying that its not available. Its been 3 months since my battery gone dead. And I face a lot of difficulty in th daily course of life....
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Bhanjan Dutta
from Jalpaiguri, West Bengal
May 27, 2015
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SERVICE AND REPAIR RELATED

Address: Jalpaiguri, West Bengal

Dear Sir/Madam, Within one year I submitted my Xolo Mobile phone 3 times at Servicing Centre(First Oct'14, Second Jan'15 nd third 26th May'15). I am fully disappointed to buying this Xolo Q 1000 Opus handset.This set still now not give me better service. Just calculate, within a year who many days I used this????? After second time servicing when I received this set dan set ok but after one month problem arise...1) Set hitting...2)Display...
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Aman sujapur
from Rampura, Punjab
May 27, 2015
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play 8x 1100 battery

Address: Ludhiana, Punjab

sir i have purchased play 8 x 1100 from snapdeal 6 month ago.after 2 months its battery dosnt work well, it spent only about 10 min.i went to the care center in ludhuana, punjab many times..4 monts gone i cant get a new battery .i m very dissapointed sir ..morover, mthey cant give me anny complaint number or order number..plzz help me sir...
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sbhushan1990
from Lucknow, Uttar Pradesh
May 27, 2015
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Big time Fraud Company as well as service center

Address: Pune, Maharashtra

I purchased a Xolo mobile A500s IPS, Which sim slot got crashed in first/second month, I submitted that in Pune's service center (Suraj Enterprises Authorised Service center mob:-[protected]) who took 10-15 days to repair it and i took the mobile and after 1 day I got to know that my mobile's vibration is not working.after that I went to submit that mobile again then that people told me that it's out of warranty. And they asked me for 500...
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sach4389
from Lucknow, Uttar Pradesh
May 27, 2015
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Handset issue

Address: Dakshina Kannada, Karnataka

Work order number 006, SL no.[protected] was given to service centre at Mangalore, Handset was not working at all, today i got a call from service centre saying that mother board is damaged & it need to replaced by paying Rs 5000 for which i am not ready to pay, because Q900 handset was given me 5 months ago as DOA replacement for X910, which didn't worked for 1 yr also. Before this I was using X910 which had a same issue. Kindly look...
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