[Resolved] Xolo — Color black vibration mode not working

jainsumit7

Apr 23, 2016

Address: Ghaziabad, Uttar Pradesh, 201012

I purchased xolo black just 20 days back..I opened it 1 week back and it looked ok initially. However yesterday when i turned it in vibration mode i realized it does not vibrate at all for any feature .I tried all changes at settings level but it does not work.. My email is [protected]@gmail.com
Please suggest how to fix this problem or change the handset...

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Complaint marked as Resolved

Xolo customer support has been notified about the posted complaint.

Verified Support

Apr 23, 2016

Xolo Customer Care's response Dear Mr. Jain, Greetings of the Day! This is in reference to your concern dated 23.04.2016, regarding your XOLO BLACK. We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention. To enable us to reach out to you, we would like to inform you that kindly share your contact number, city and state name with suitable timing to call you. Warm Regards, Satyaveer Yadav www.xolo.in [protected]@xolo.in

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Comments

Nishat Shaikh

from Ahmedabad, Gujarat

Feb 28, 2017

Hello I've a xolo black it's not vibrating at all not for a msg or call even when it starts up usually it vibrates but now for tgat too its not working kindly reply please help regarding this issue my mail id is shnishat.[protected]@gmail.com

Xolo Customer Care's response, Mar 8, 2017

Verified Support

Dear Mr. Shaikh
Greetings for the Day!
We value the importance of your concern and we regret to hear the difficulties that you are experiencing with your mobile phone.
In response to your concern, we would request you to kindly revert with your contact number, city and state name so that we can communicate to you and assist you better in this regard.
For further assistance feel free to call us on 1860-200-7500, from 10:00 AM to 7:00 PM (Mon – Sun).
Regards,
Satyaveer Yadav
XOLO Care
www.XOLO.in