[Resolved] Xolo — Complaint against xolo care surendranagar

Jaydeep Lakum

Apr 25, 2016

Address: Surendranagar, Gujarat, 363030

Website: xolo

Hello sir
My name jaydeep lakum from gujarat
I have xolo mobile model is xolo one i was going to care for the problem with my loud speaker is weak at first time but they are done only software update and nothing at my problem is not solved
So
I goes again after some days he say you have to keep mobile for 7 days to replacement of my mobile speaker so i put mobile on change of speaker at date is 13 april 2016 and now i am going two times and he is sayings that comes in mire two days and alsi today 25 april 2016 ao right now my speaker is not change to till date so help me how much time required to repairing of my mobile. Please help me

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Complaint marked as Resolved

Xolo customer support has been notified about the posted complaint.

Verified Support

Apr 27, 2016

Xolo Customer Care's response Dear Mr. Lakum Greetings of the Day! This is in reference to your email dated 25/04/2016, regarding your XOLO ONE. We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention. To enable us to reach out to you, we would like to inform you that kindly share your contact number with suitable timing to call you. Warm Regards, Satyaveer Yadav XOLO Care www.xolo.in

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Comments

rkshukla6550

from Ahmedabad, Gujarat

May 5, 2016

My mobail handset xolo bleak is pending to servic center and my los is all incoming call and autgoing call ues this mobail and my no. is stop so plias i reqst is my hendset fhast proses for servic center this problam is within 15 days

Xolo Customer Care's response, May 5, 2016

Verified Support

Dear Customer,
Greetings of the Day!
This is in reference to your concern dated 05/05/2016, regarding your XOLO Device.
We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention.
To enable us to reach out to you, we would like to inform you that kindly share your contact number with suitable timing to call you.
Warm Regards,
Satyaveer Yadav
XOLO Care
www.xolo.in