[Resolved]  Xolo Era — Battery fault

Address: Howrah, West Bengal

I have sold xolo era black through snapdeal on 10/08/2015(order id is [protected] ). my problem is against the battery back up, after full charge the battery is discharging within 4hours...please exchange my battery, its really poor condition
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Complaint marked as Resolved 
Verified Support
Aug 17, 2015
Xolo Customer Care's response
Dear Customer, Greetings of the Day! Thank you for addressing your grievance to us. This is in reference to your email dated 15.08.2015 regarding your complaint for your XOLO Smartphone. We request you to kindly pay visit to any of our XOLO service provider nearest to you and share the work order number for satisfactory resolution on your complaint. Warm Regards, Bharti Singh Rawat XOLO Care www.xolo.in
 
2 Comments

Comments

Dear Abhisek Bhattacharjee,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.


Thank You for your cooperation.

Regards,
Snapdeal Online Team
Hi Abhisek Bhattacharjee,

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Thanks,
Team Snapdeal

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