[Resolved]  Xolo — mic issue

Address: Lucknow, Uttar Pradesh, 226010

I already repaired my xolo 8x-1100 mic 6 times i.e..3 times during warranty and 3 times during out of warranty . They repaired my handset in the cost of rs650 but still i m facing same problem again n again . Im very much disappointed with xolo service and also their product quality.I have purchased my handset almost 3 years ago after 6 months from purchasing date i got mic issue, so i have visited nearest authorise service centre, they repaired my issue after 18 days and gave back my handset . Then again after few days same issue again appear, then also i have visited service centre and again they took my handset and repaired after 20 days . Then after few months again same issue occurs, then i have to give Rs 650 to repair at service centre because my handset warranty is over.After that they again repaired my handset and return me back but this time little bit early i.e.., after 7-8 days.But again same problem occurs and the issue is not solved even 4-5 times .i have to lodge my complaint against xolo Mobile pvt. ltd that they are cheating with customers and they service offered by them is Worst.
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Aug 20, 2017
Complaint marked as Resolved 
Xolo customer support has been notified about the posted complaint.
Verified Support
Jul 20, 2017
Xolo Customer Care's response
Dear Nirmala,
Greetings for the Day!
We value the importance of your concern and we regret to hear the difficulties that you are experiencing.
In response to your query, we would request you to kindly revert with your contact number, city and state name so that we can communicate to you and assist you better in this regard.
For further assistance feel free to call us on[protected], from 10:00 AM to 7:00 PM (Mon – Sun).
Regards,
Satyaveer Yadav
XOLO Care
www.XOLO.in
 
2 Comments

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My mobile phone xolo era x tech not working
Xolo Customer Care's response, Jan 11, 2018
Verified Support
Dear Nirmala,
Greetings for the Day!
We value the importance of your concern and we regret to hear the difficulties that you are experiencing.
In response to your query, we would request you to kindly revert with your contact number, city and state name so that we can communicate to you and assist you better in this regard.
For further assistance feel free to call us on 1860-200-7500, from 10:00 AM to 7:00 PM (Mon – Sun).
Regards,
Satyaveer Yadav
XOLO Care
www.XOLO.in
Xolo please give your latest software update for my Xolo era 1x mobile with latest security patch level and a defence for Blue Bourne virus. I have tested this virus on my mobile through a trusted app and I am sending screenshot of that below. Please solve this as soon as possible

Xolo Customer Care's response, Jan 11, 2018
Verified Support
Dear Mr. Dutta,
Greetings for the Day!
We value the importance of your concern and we regret to hear the difficulties that you are experiencing.
In response to your query, we would request you to kindly revert with your contact number, city and state name so that we can communicate to you and assist you better in this regard.
For further assistance feel free to call us on 1860-500-5001, from 10:00 AM to 7:00 PM (Mon – Sun).
Regards,
Satyaveer Yadav
XOLO Care
www.XOLO.in

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