[Resolved] Xolo — Mobile Phone Not Repair by Xolo Care in Faridabad Lucky Communication

shyamsharma

from New Delhi, Delhi

Aug 4, 2016

Address: Faridabad, Haryana, 121006

Website: xolocare.in

MEra name is shyam hai., me faridabad me rahta hu, mene xolo brand ka phone kharida tha, 25 dec.2015 ko, xolo black 1x mobile wo mobile do bar xolo ervice centre ja chuka hai, tisri bar xolo service center, Lucky Communication, Faridabad wale ne tisri bar lene se mana kar diya ki ye phone damage ho gaya hai, jabki mera phone warrenty me hai, ab ka raha hai ki charge lagega, ab ap hi samasya ka samadhan kijiye, is tarah to koi bhi xolo ke handset nahi kharidega. mene isse pahle bhi xolo ke 2 phone liye the.

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Sep 25, 2016

Complaint marked as Resolved

Xolo customer support has been notified about the posted complaint.

Verified Support

Aug 25, 2016

Xolo Customer Care's response Dear Mr. Sharma,
Greetings of the Day!
Thank you for making us aware with your grievance.
This is in reference to your complaint for your XOLO BLACK 1X.
As per our telephonic conversation, we have provided you the resolution of your query.
For any further query or feedback, please contact us at [protected]@xolo.in
Regards,
Satyaveer Yadav
XOLO Care
www.xolo.in

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Comments

shyamsharma

from New Delhi, Delhi

Aug 5, 2016

My Name is Shyam, my Mobile No.[protected]. Mene Xolo Black 1X Mobile Snapdeal Se Purchase Kiya Tha 21 Dec.2015 ko, uska IMEI No.[protected] hai, Wo Achanak Se Damage Ho Gaya, Bina Gire Hue, mobile Achanak Chalte Chalte Charging BAnd Kar Diya Hai, apke Service center Wale use Repair KArne Se Mana Kar Rahe Hai Waise ek bar mobile Apke FActory Bhi Ja Chuka Hai, or ek Bar Service Center Walon Ne jack Resold Kiya Tha uske 15-20 din Bad phir se charge karna Band kar diya, Me use dikhane service center le gaya to unhone mana kar diya ki ye phone damage ho gaya hai, service center wale ka name hai Lucky Communication, Faridabad.

Xolo Customer Care's response, Aug 25, 2016

Verified Support

Dear Mr. Sharma,
Greetings of the Day!
Thank you for making us aware with your grievance.
This is in reference to your complaint for your XOLO BLACK 1X.
As per our telephonic conversation, we have provided you the resolution of your query.
For any further query or feedback, please contact us at care@xolo.in
Regards,
Satyaveer Yadav
XOLO Care
www.xolo.in