[Resolved] Xolo — Phone auto operation, heating problem, no battery backup, and much more.

Vivek Parashar

from Mumbai, Maharashtra

Oct 7, 2016

Address: 313001

Website: www.xolo.in

Purchased a phone on 23.09.2016, there are various problems in my phone. Service center admit the same but company is not providing the do for the same and that too with in due period. Even i handed over the product on 27.09.2016 to the service center.
Even i m writing to the officials of the xolo company about this they are not taking care of the same and just ask to wait for the resolution and its about 10 days passes and i m waiting for there resolution.

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Nov 24, 2016

Complaint marked as Resolved

Xolo customer support has been notified about the posted complaint.

Oct 08, 2016

rahil raja's response xolo era 4k battery problim

Verified Support

Oct 24, 2016

Xolo Customer Care's response Dear Mr. Parashar,
Greetings for the Day!
We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention.
In response to your query, we would request you to kindly revert with your contact number, city and state name so that we can communicate to you and assist you better in this regard.
Regards,
Satyaveer Yadav
XOLO Care
[protected]@xolo.in
www.xolo.in

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Comments

asouth987

from Pune, Maharashtra

Oct 10, 2016

Xolo has not provided a single update for xolo q1100 since it's launch.I feel cheated by purcasing a phone from the company.The company has released the kernel source for this model but no developer has used it develop any rom using the source.The company provides update for all models except this why??
Ajay Patil
a.[protected]@gmail.com

Xolo Customer Care's response, Oct 24, 2016

Verified Support

Dear Mr. Patil,
Greetings for the Day!
We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention.
In response to your query, we would request you to kindly revert with your contact number, city and state name so that we can communicate to you and assist you better in this regard.
Regards,
Satyaveer Yadav
XOLO Care
care@xolo.in
www.xolo.in

rahil raja

from Srinagar, Jammu and Kashmir

Oct 14, 2016

Please xolo erase 4k battery problim

Xolo Customer Care's response, Oct 24, 2016

Verified Support

Dear Mr. Raja,
Greetings for the Day!
We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention.
In response to your concern, we would request you to kindly revert with your contact number, city and state name so that we can communicate to you and assist you better in this regard.
Regards,
Satyaveer Yadav
XOLO Care
care@xolo.in
www.xolo.in