[Resolved]  Xolo — refund my money back

Address: Sundargarh, Odisha

i purchased a new mobile, xolo q3000 on 23/08/2014.. After 1 month this phone show so many problems like rear camera problem.. Then I submit this device in xolo service centre.. After repair this device it shows again display Problem, sensor problem .. Again I submited this phone in service center for 26 days. after repair this phone again it shows speaker problem, and software problem, again i submit this device in service center. after repair it shows sensor problem, video problem like it can't support hd videos, When i purchase this phone it play hd videos, but after repair it can't play that videos. then again i submit this phone in service center.. after repair it shows again that same problems..In between 10 months I visit service center 12 times... after this i call xolo customer care and they told me for submit this device in service center.. but I don't want to submit this device again.. now i decide that to show this phone to mobile experts that why this device damaged 12 times in between 10 months... If it's a defect device then why xolo shell this device .. which harrash me so much... so i want to refund my money back..
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Complaint marked as Resolved 
Verified Support
Jul 20, 2015
Xolo Customer Care's response
Dear Mr. Mahanta, Greetings of the Day! Thank you for writing to XOLO. This is in reference to your post dated 15.07.2015 regarding your complaint for your XOLO Smartphone Q3000. We request you to kindly pay visit to any of our XOLO service provider nearest to you for satisfactory resolution on your complaint. In addition, request you to share the work order number which will be given by the service centre end for satisfactory resolution on your complaint. For any further query or feedback, please contact us at [protected]@xolo.in Warm Regards, Sandeep Dey XOLO Care www.xolo.in
 
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frnds plz plz plz don't purchase it...

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